United Kingdom, GBP
Canada, CAD
Australia, AUD
New Zealand, NZD
European Union, EUR
France, EUR
Lovehoney delivery costs and options: United Kingdom
Show delivery costs for:
| Service | Delivered | Cost | Free when you spend |
|---|---|---|---|
| Standard | £4.99 | £50.00 | |
| Express | £5.99 | ||
| Premium | £7.99 |
Please see below for last order times (UK only)
Monday to Friday
- 3 day delivery - order before 7pm
- 2 working days (not guaranteed) - order before 7pm
- 1 working day Premium delivery - order before 5pm
Saturday
- 3 day delivery - order before 2pm
- 2 working days (not guaranteed) - order before 11am
- 1 working day Premium delivery - order before 3pm
Sunday
- 3 day delivery - order before 4pm
- 2 working days (not guaranteed) - order before 2pm
- 1 working day Premium delivery - order before 3pm
Lovehoney click & collect
Lovehoney's click & collect service is a good way to guarantee even more discretion, especially if you have young children who may open your package unintentionally.
Just go through the checkout as normal and select the click & collect service to have your parcel delivered to one of over 7,000+ local collection points in the UK. Please note that you'll need to bring ID with you when you collect your parcel.
International delivery
Need Lovehoney shipping details for orders placed outside the UK? Lovehoney delivers to 50 countries worldwide, so check the drop down menu in the table above to view your country’s delivery information.
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More delivery FAQs
When your order has been dispatched, we'll send you an email with the tracking number and a link to the website where you can track it.
We provide discreet delivery in boring brown boxes and envelopes so nobody knows what's inside. See what they look like here.
We work with a variety of trusted delivery partners and you will be notified which courier will deliver your parcel once you have placed your order and it has been dispatched.
At Lovehoney, we're not happy unless you are, which is why we offer a 60 day free returns policy. We also offer a 1 year product guarantee. Learn more about our Returns policy here.
If you're out when your package is delivered, your mail person will find a safe place to leave your parcel. If they are not able to leave the parcel in a safe place then you will either receive an email explaining the next steps or you will receive a card through the letterbox.
If your parcel is sent to a local collection point, then that will be held for 7 days before being returned to us. Don't forget to take the delivery notification (collection card if applicable, SMS, email) and some photo ID registered to your delivery address when you collect your order in person.
If your parcel is sent to a local collection point, then that will be held for 7 days before being returned to us. Don't forget to take the delivery notification (collection card if applicable, SMS, email) and some photo ID registered to your delivery address when you collect your order in person.
You can track the status of your order via the tracking link we sent you in an email, but if your parcel is more than 5 working days overdue, please contact us.