Big O Free Prize Draw Terms and Conditions (“the Terms”)

1. Lovehoney is holding a prize draw giveaway event whereby Entrants can sign up to marketing emails by entering their email address at and be entered into the prize draw; a draw will take place on closing to decide the Winners (“the Prize Draw”).

2. By entering an email address for the Prize Draw you are agreeing to the Terms including receiving marketing emails and are an “Entrant” of the Prize Draw.

3. The Prize Draw is run by Lovehoney Limited (04637868) holding its registered office at 100 Locksbrook Road, Bath, BA1 3EN (“Lovehoney”).

Eligibility to enter

4. The Prize Draw is open to people 18 years of age and over, who are residents of United Kingdom with a United Kingdom postal address. Employees of Lovehoney are excluded.

5. By entering the Prize Draw, the Entrant confirms that they meet the criteria in Clause 4 above and are eligible to claim any Prize.

6. A maximum of one entry per individual is permitted.

7. The Prize Draw is free to enter.

How to enter

8. To enter the Prize Draw an Entrant must enter their email address to sign up to marketing emails through the designated URL Those signing up to marketing emails through other mechanisms will not be entered into the Prize Draw.

9. The Prize Draw will be held from 16:00 27 February 2023 to 23:59 on 13 March 2023. Entries after that time and date will not be included in the Prize Draw.

10. Lovehoney does not accept responsibility for: incomplete or inaccurate entries and/or contact details; and/or for system or internet connection issues.

The Prizes

11. The Entrants will be picked randomly to win a Prize (“a Winner”)

12. The prizes available are:

a. Top Prize – A single use £1000 coupon code to spend on which will expire on 30 June 2023 at 23:59

b. Secondary Prizes - 100 x £250 product bundles

c. Additional Prizes – All Entrants that do not win the Top Prize or Secondary Prize will receive a 10% discount code. The First 1000 Entrants to use the discount code will also receive a free vibrator. The 10% discount code will expire at 23:59 31 March 2023.

13. The Prize is non-exchangeable, non-transferable and no cash alternatives will be offered.

14. We reserve the right to substitute the Prizes with another prize of equal or higher value if circumstances make it necessary to do so.

15. The decision of Lovehoney regarding any aspect of the Prize Draw is final and binding, and no correspondence will be entered into about it.

16. No coupon code or discount code is permitted to be used in conjunction with any other coupon code.

17. The Winners will be notified by Lovehoney from the email address on or after 20 March 2023 via the email address that was provided on entry and in any case within 14 days of the Prize Draw closing time. Lovehoney will not accept a response from an alternative email address to the one contacted or any response to an alternative Lovehoney email address.

18. Each Winner will be asked to provide their name and postal address for the receipt of the Prize.

19. Lovehoney will attempt to contact the Winners by email up to two times. If the Winner does not respond to the emails within 10 days of the second email, they will lose their right to the Prize, and Lovehoney reserves the right to choose and notify a new Winner.

20. Winners of the 10% discount code only do not need to respond to the Lovehoney email notifying them of their win.

Receipt of the prize

21. Please allow 14 days for delivery of the prize or alternative collection or delivery arrangements may be made through mutual agreement. Lovehoney is not responsible for any postal delays that may occur.

Date protection and publicity

22. Entrant’s consent by entering the Prize Draw to any personal information provided by them being used by Lovehoney for the purposes of administering the Prize Draw including contacting Entrants who are Winners.

23. By entering the Prize Draw Entrants agree to the Lovehoney Privacy Policy and consent to processing for marketing purposes. This consent may be withdrawn at anytime, and further information may be found on the Lovehoney website in the Privacy Policy.

24. The details of the Winners can be found on these Terms within 30 days of the Prize Draw ending.

25. By accepting the Prize, Winners agree to the use of their surname and city/county as appropriate on the Winners’ List that will be posted on

26. All personal information shall be used held and processed in accordance with Lovehoney’s Privacy Policy and Lovehoney complies with all relevant data protection laws and regulations including UK GDPR.

Limitation of Liability

27. Lovehoney does not accept any liability for any damage, loss, injury or disappointment suffered by any Entrants as a result of either participating in the Prize Draw or being selected for a Prize, save that Lovehoney does not exclude its liability for death or personal injury.

28. Lovehoney does not provide any form of practical or IT support for this prize. On receipt, all responsibilities relating to warranty and the product are that of the Winner.

29. Nothing within these Terms impacts an Entrant’s statutory rights so far as they are unable to be excluded.


30. Lovehoney reserves the right to cancel the Prize Draw or amend these Terms at any time, without prior notice.

31. The Prize Draw and these Terms will be governed by and construed in accordance with English Law, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.