As you probably know, the Lovehoney Returns Policy is pretty legendary. We're happy to go the extra inch by offering you a replacement or refund for 365 days after your purchase, for any reason.
That's right! We're happy to accept your returned items even if they've been opened, worn or used, because if you're not happy, we're not happy.
Customers often send in a note or letter with their returned orders explaining exactly why they want a refund or replacement, which can be hilarious, sad or (if we're honest) border on TMI.
Our returns department recently received a pair of nipple clamps in the post with an enclosed note that may be the best we've ever seen!
See why we were blown away below, and find out more about our award-winning returns policy here.
What is a ball gag? A gag is a type of bondage equipment designed to muffle the submissive partner during BDSM play. Although there are many different types of gags, ball gags are by far the most popular. While many couples are intimidated by gags at first, after trying it out they often find it adds an exciting edge to Dominance and submission play.
Ball gags come in several different styles and offer varying levels of restraint. It's important you choose the right gag for you as some are great for beginners, while others are best suited to advanced S&M explorers.
Lots of couples want to explore new ways to excite their partner and stimulate each other's senses to their full potential during foreplay, but when you've already exhausted the tools Mother Nature gave you, it can be difficult to know what to move on to next.
Experimenting with sensory play such as erotic massage, temperature play and light spanking is a great way to instantly turn up the heat on your pleasure. If you're brand new to this kind of play, you might like to start with something a little less intimidating, like a feather tickler.
Unlike other types of sensory exploration which can require a certain level of skill or confidence, feather ticklers are the perfect balance between invitingly soft and excitingly new, whilst still being wonderfully easy to use.
Flowers, chocolates and cards are all very well and good, but if you're looking for a Valentine's gift to really impress your wife or girlfriend, you've come to the right place.
Whether she’s a confident sex-toy user or you’re looking to treat her to her first pleasure product, we’ve got a whole host of toys in every size, shape and colour she could possibly desire.
If you're looking for something small to start off with, a bullet vibrator could be perfect. They fit neatly into purses, handbags and travel cases, and are ideal for solo play whilst being incredibly easy to slip between you in moments of passion for some extra thrills.
If she’s looking for something a little more substantial to add to her toybox we’ve got a fabulous selection of rabbit vibrators and luxury rechargeable vibrators to satisfy her every need.
Read on for our top 10 Valentine's picks for her:
It's easy to get caught up in the frenzy of Valentine's Day cards, teddies and cupcakes, but remember to plan a little something for Valentine's night too.
After all, anyone can get your man socks or a new tie, but you're the only one who can treat him to that sex toy he's had his eye on.
If he's already a toy veteran, then treating him to a luxury male sex toy he can enjoy for years to come is a perfect way to show your love! Whether it's his first toy or his hundredth, he's bound to thank you in kind.
Luckily for you, here at Lovehoney we have an insight on what makes him tick year round, and so we've come up with the 10 best sexy Valentine's Day presents for him.
Delight your partner with one of our thoughtful presents and create the perfect atmosphere for a romantic Valentine's night you won't forget!
Read on for our favourites, or visit the Valentine's Shop for even more suggestions:
Everyone likes to feel sexy on Valentine's Day, and that's what makes lingerie the best gift - whether you're the one giving or receiving.
"Help! How do I buy Plus Size lingerie for Valentine's Day?" It's true - a lot of people get confused by the term "Plus Size", but all it means is dress sizes 18 and above. The only way it differs from non-plus size lingerie is that it's a bit more flattering for curvier girls.
Many men fret about buying lingerie for their Valentines, worrying that it won't fit or she won't like it. Luckily, we've hand-picked 10 gorgeous options for this Valentine's Day that we're sure she'll love. It's worth noting that you can shop in confidence with our incredible 365 day return policy.
Need more help? Check out our How to Buy Sexy Lingerie Guide for Men for tips on figuring out her size and what she likes.
Lingerie is the classic Valentine's Day gift for a reason: sexy and seductive, there's nothing like a new bedroom outfit to set the mood for romance this February 14th.
Whether you're shopping for your lover or picking something out yourself, there's that added excitement of seeing their face when all is revealed.
Don't know a bustier from a basque? Check out our Lingerie Guides which are packed with advice on body shape, sizing and buying lingerie as a gift.
But that's not all! This Valentine's Day, Team Lovehoney have handpicked 10 of our most delectable lingerie sets to have you looking and feeling your sexy finest for the big night.
Whether you prefer the flirty look of a cute babydoll or prefer to sizzle in a raunchy bra set, we have the perfect outfit for your night of passion:
What is urethral sounding? Originally a medical procedure, you may have heard the term but wonder why anyone would do it for pleasure. Many people are exploring their bodies in new ways, and discovering the arousing sensations associated with urethral play.
At Lovehoney, we encourage you to explore your body fully and get to know what you like but, as always, there are safety measures to consider. This guide takes you through everything you need to know about urethral probing, and how to make sure you do it safely.
What are penis extenders, and why would anyone want to use one? The clue is in the name: Penis extenders are sleeves, often made of plastic or rubber, that slide over the penis and add extra inches in length and girth.
Some penis extender sleeves are closed on top, while others have an open tip. Some have stimulating nubs, and others are smooth. This guide talks you through the different types of penis extenders and helps you decide which is best one for you.
We love strong vibrations here at Lovehoney. In fact, we even have a whole category called Extra Powerful Vibrators that's filled with our hand-picked, tried-and-tested vibrators that are guaranteed to give you the most bang for your buck. A recent addition to this prestigious group is the ROCKBOX Finger Thrusting Vibrator (£34.99), and it certainly lives up to its name!
With an incredibly strong motor, this thrusting sex toy provides powerful stimulation that is unbelievably intense - that's why we recommend it for advanced users!
If you've been watching the Lovehoney documentary Frisky Business on Lifetime or Netflix, you'll be familiar with the Rockbox Finger. There's a memorable scene where co-founder Neal shows the initial prototype to customer care advisor Chelsea, and her reaction says it all!
Below we have a chat with the inventor of the Rockbox Finger to find out where the inspiration comes from...