1. Recycling with Lovehoney FAQs

    We've relaunched the Lovehoney's Points rewards programme. Read more about the new programme here.

    We've suspended the points rewards system for Rabbit Amnesty when you send in your old vibrators and other electrical items.

    You can still send them to us and we'll recycle them responsibly, but you won't earn any points.

    What can I send in to be recycled?

    You can send us anything that is classed as WEEE (Waste Electrical or Electronic Equipment). If it's a sex toy, it must have vibrating parts - we do not accept dildos.

    How should I package my recyclable items?

    Clean the item thoroughly and send to:

    R.A. LH Trading
    100 Locksbrook Road
    BA1 3EN

    How will Lovehoney know who the package is from?

    Please include a note with your parcel explaining that you'd like the contents to be recycled.

    If you would like to include any personal details such as your name, postal address, email address or order reference, we'll be able to make a note of your return on your account, however this is not required.

    Postage Fees

    A standard postage fee will be incurred depending on the size and weight of the package you are posting.

    Have a question about recycling with Lovehoney?

    If you have further questions about recycling with Lovehoney, please don't hesitate to contact us.

    You can call us on 0333 103 6969