1. DISPATCH AND DELIVERY UPDATE

    Hey folks. Lovehoney is still running.

    We've taken lots of precautionary measures to ensure that we're following government guidelines to keep our warehouse staff working in a safe environment. This includes:

    • Reducing the number of our people on a shift at any time;
    • Adhering to the 2 metres distancing rule at all times while staff are picking and packing your orders, and also staying 2 metres apart when taking breaks;
    • There's a break between shifts clocking off and clocking on while we clean down all the surfaces;
    • We've also turned over some office space into warehouse space to help staff spread out.

    The safety of our staff is of paramount importance and it's possible that the above measures may have an impact on when your order is delivered.

    We ask for your patience and understanding if it's a little later than you would usually expect.

    Thank you, and stay safe.

    The Lovehoney Team

    Please see below for last order times (UK only)

    We use Royal Mail Tracked Delivery. All UK orders are sent in plain packaging with tracked delivery to your door.

    Monday to Friday
    2 - 3 day delivery - order before 7pm
    1 working day (not guaranteed) - order before 6pm

    Saturday
    2 - 3 day delivery - order before 12pm
    1 working day (not guaranteed) - order before 11am

    Sunday
    2 - 3 day delivery - order before 4pm
    1 working day (not guaranteed) - order before 2pm

    Lovehoney delivery costs and options: United States

    Service Delivered Cost Free if you spend
    International Tracked 5 - 7 Working days £10.95
    DHL USA 1 - 2 Working days £24.95

    Not going to be in to receive your parcel?
    Why not use Royal Mail's click and collect service and get your parcel delivered to a Post Office to collect when it's convenient for you.
    Find out more about Royal Mail click and collect.

    More Delivery FAQs