• Contact Us

    We're here to help around the clock. Click below to get answers to the most common queries. Telephone or live chat with an experienced advisor now, or send a message - we aim to reply within a few hours, but normally we're a lot quicker.

    1. Where's my order?
    2. Discount Codes - enter your discount code
    3. Help - my toy is not working
    1. Live Chat

      Click to chat
      Live chat is offline

      Live chat with Lovehoney customer care - we'll help straight away!

      We're here for you 24 hours a day, 7 days a week.

    2. Telephone

      Local rate


      0333 103 6969



      +44 1225 461127

      Calls may be recorded for training purposes.

    Send us a message
    1. Where applicable. Look for this number in your order confirmation e-mail. For example: 281752
    2. We need to ask you a question to prove you're a human because evil spam computers keep abusing our form!

    3. Type your answer in the box.