• Contact Us

    1. Customer-Care-247

    2. Got a question? Our award-winning customer service team is here to help! You can telephone or live chat with an experienced advisor during opening hours, or send a message any time. We aim to reply to emails by the end of each working day, but normally we're a lot quicker.

    1. Live Chat

      Click to chat
      Live chat is offline

      Live chat with Lovehoney customer care - we'll help straight away!

      Live chat is available during opening hours, unless we're really busy.

      Opening Hours

      Monday to Sunday: 24 hours

    2. Telephone

      Local rate


      0333 103 6969



      +44 1225 461127

      Calls may be recorded for training purposes.

    Help Topics


    Send us a message
    1. Where applicable. Look for this number in your order confirmation e-mail. For example: 281752
    2. We need to ask you a question to prove you're a human because evil spam computers keep abusing our form!

    3. Type your answer in the box.