Got a question? Our award-winning customer service team is here to help! You can telephone or live chat with an experienced advisor during opening hours, or send a message any time. We aim to reply to emails by the end of each working day, but normally we're a lot quicker.
Live ChatClick to chatLive chat is offline
Live chat with Lovehoney customer care - we'll help straight away!
Live chat is available during opening hours, unless we're really busy.
Monday to Friday: 24hrs
Saturday: 8am - 6pm and Midnight - 2:30am
Sunday: 9pm - Midnight
Freephone (landline only)
0800 011 6899
+44 1225 461127
Calls may be recorded for training purposes.