• Contact Us

    We're here to help around the clock. Click below to get answers to the most common queries. Telephone or live chat with an experienced advisor now, or send a message - we aim to reply within a few hours, but normally we're a lot quicker.

    1. Where's my order?
    2. Help - my toy is not working
    3. How to return an item
    4. Delivery Options - plain packaging guaranteed
    1. Instant help - chat now!

      Get instant help from a Lovehoney personal shopper now. We’re here for you 24 hours a day, 7 days a week.

    2. Telephone

      Local rate

      Voice

      0333 103 6969

      International

      Voice

      +44 1225 461127

      Calls may be recorded for training purposes.

    Help Topics

    1. Trade Enquiries

      Visit the Lovehoney Trade website for information on how to sell Lovehoney products.

    2. Press Enquiries

      Visit the Lovehoney Group website for our press office.

    3. Other Enquiries

      Visit the contacts page for all other business enquiries.