1. Lovehoney Help

      DISPATCH AND DELIVERY UPDATE (Last updated 1st April at 21:30)

      Hey folks. Lovehoney is still running but, like the rest of the world, we're facing challenges. Your order may take longer to reach you than it usually does.

      Please see our delivery page for more information, and thank you for your patience.

      Shopping at Lovehoney is quick and easy. All products are in stock for same-day despatch. All our parcels are packaged discreetly.

      Contact us

      Got a problem? Got a question about a product? We aim to reply to all messages by the end of the same working day, but normally we're a lot quicker than that! Click here to contact us.

      Contact Lovehoney Contact Lovehoney

    More Frequently Asked Questions

    Follow the links below to find answers to the most common queries we get from our customers. If you can't find what you need here, just get in touch via phone, email or live chat.

    FAQs about Orders and Delivery

    Paying with Klarna

    FAQs about Security and Privacy

    FAQs about your Account and Lovehoney Unlimited

    FAQs about Lovehoney Gift Vouchers

    About Lovehoney

    We are the sexual happiness people and we are proud to make a fun, fulfilling sex life available to everyone.

    Work for Lovehoney

    Product recalls