• Any chance to get Swan replacement charger in charger section?

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    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2022
    • Joined: 8 Nov 2010

    I got a question. I just checked the Essentials - Chargers and Adaptors section to see if there is chance to get charger for Swan toys. I just took charger for my Swan rabbit out of the box where I put it after using it last time and found bit of plastic got loose on it and chipped away. Luckily its small piece in the spot where you put the various adaptor "heads" in depending on where you are (continental Europe, UK etc). It does not effect functionality atm, but I am bit worried more will come off and it will not be able to hold the head in.

    The thing is I had the toy for 3 months, only charged it about 4 or 5 times, never changed the head since the first time I put it in, because I never travelled with the charger. I just charged it and put it in the box afterwards until next charge was due. I never hit the charger, it never dropped from high, etc which could cause the damage to it. So I am bit worried about the charger now chipping, even if it is small atm.

    I could not find a replacement Swan charger in the essentials section. Is there any chance to buy one? I definitely would not ask for replacing the whole toy, because the rabbit itself is fine.

    Maybe I should ask Swan directly about what I should do. Any clues what I could overlook and what could cause this?

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