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  1. Second return of a faulty item. any experience?

    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2062
    • Joined: 8 Nov 2010

    I hate to say it, but my second Pin Ups bullet is just turning faulty. After 14 days. The first one already arrived with the problem of switching on only when the cap was not screwed on tightly and stopped working completely almost immediately, and this one just stopped working after screwing the cap back on tightly, I have to leave a bit "gap".

    I am about to contact the customer service again and I have to say I am nervous as this is the second time I am sending them message on faulty item. And I am feeling sort of... bad. I am also considering what to do. Any experience with exchanging one item for another? in terms of the price range?

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