1. Unsure on discount from email

    1511723810
    Initiate [sign in to see picture]
    • Rank: Captain
    • Posts: 45
    • Joined: 19 May 2017

    Email recently received said 25% off everything even black friday deals.
    Deal of the day is an item I've been thinking about. But it doesn't seem to add the 25% discount at checkout.
    Does that mean that this is excluded from "everything"??

    1511724718
    KinkyMinxMoo [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 4903
    • Joined: 20 Nov 2013

    Best to pop on to Live chat, they will be able to assist you quickly and easily :)

    1511725337
    Initiate [sign in to see picture]
    • Rank: Captain
    • Posts: 45
    • Joined: 19 May 2017

    Live support at this time on Sunday never occurred to me. They were there tho

    1511725730
    KinkyMinxMoo [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 4903
    • Joined: 20 Nov 2013

    That is good to hear! I believe that CC is available 24/7, just another reason why many choose Lovehoney :)

    I hope things were sorted for you.

    1511726820
    Initiate [sign in to see picture]
    • Rank: Captain
    • Posts: 45
    • Joined: 19 May 2017

    Yes quickly sorted no fuss as always with LH

    1511727492
    KinkyMinxMoo [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 4903
    • Joined: 20 Nov 2013

    Excellent! Enjoy your latest purchase.

    1511766625
    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 8405
    • Joined: 2 Feb 2015

    Lovehoney customer care always there to help with any issues.

    1511782117
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2566
    • Joined: 9 Oct 2014

    KinkyMinxMoo wrote:

    That is good to hear! I believe that CC is available 24/7

    They are indeed. Hard working bees that they are! 

    You can contact them via email, Livechat or phone any time of day: https://www.lovehoney.co.uk/help/contact-us/

    Glad they managed to help you with this query. Enjoy your purchase(s) yes

    Post a reply to this thread

    Please sign in to post messages to the forum.