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  1. Mini wand - really loud!!

    1508322710
    secret_scarlett [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 71
    • Joined: 30 Apr 2012

    Hi guys,

    So I tried out my new mini wand the other night for the first time.

    I found the switch really stiff to turn it on which I thought was odd. The lower setting was fine as I had expected... but the high setting sounded ridiculous like a really noisy set of clippers!

    Is anyone else's like this or is mine faulty? Wanted to double check before I return x

    1508323623
    LIL_KNOWN69 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2147
    • Joined: 9 Oct 2005

    Hey Scarlett, we have the mini wand and the really small one and neither sound anything louder than a hum. If the wheel to speed things up is super stiff too then I'd suggest trying to get a replacement. Could be you have one with a dodgy mechanism.

    1508326290
    Boox [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 226
    • Joined: 8 Sep 2015

    I’ve had so many products that do this it’s all to do with loose bits and bobs in the toy you’ll need a replacement

    1508330283
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5998
    • Joined: 6 Jun 2015

    Agreed with above, it sounds like there's something loose/not right. Would send it back for the returns team to have a look at and get a replacement x

    1508359815
    secret_scarlett [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 71
    • Joined: 30 Apr 2012

    Thank you all.

    Spoke with someone on the live chat and they are sending me a replacement one 😊

    Didn't think it was normal for it to be that loud!

    Xx

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