1. Customer Service

    lilmissvamp [sign in to see picture]
    • Rank: Major
    • Posts: 10
    • Joined: 22 Sep 2012

    Ive never had a single bad experience with LH thats why i always come back.

    Lately my fave love egg stopped working and they sent me out a new one straight away, and todays miracle, i ordered yesterday and arrived this morning- free saturday delivery *squee* (brownie points for my posties sence of humour aswell)

    menyanthe [sign in to see picture]
    • Rank: General
    • Posts: 362
    • Joined: 5 Feb 2011

    I just want to say that the Lovehoney Customer Service is the greatest one ever! This morning I talked with Jasmin about a seemingly faulty toy and she sent me an alternative toy (not the same as I just wanted another one instead) free of charge! Without even me sending the other one back! (Well, I did send it back today, but it will probably arrive in Lovehoney quarters in a week or two). And I surely was a pain in the ass this morning :) That is the reason I use Lovehoney for buying sex toys and not some local store in my country! I have also recommended Lovehoney to a few other people I know (if the subject wasn't so spicy, I would have probably recommended Lovehoney to everyone I know!)

    I love you, Lovehoney! You are the best!

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