• Praise for Lovehoney customer care

    1502497284
    Tiger Dick [sign in to see picture]
    • Rank: General
    • Posts: 1289
    • Joined: 9 Nov 2016

    Lovehoney - Claire wrote:

    Tiger Dick wrote:

    Wow luck you, we still haven't got our first parcel from our order placed in the early hours of Friday yet, nor have Royal Mail got details of the order placed at Midnight yesterday...

    Sorry to hear about that!

    You can always give us a call and we can have a look into it for you, find out whats going on.

    Someone is always available to speak to :)

    All's good now, just had play with a few of 'em

    1502803098
    Onlyones [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2591
    • Joined: 6 Jul 2009

    Order Just Arrived but box was damaged and an item was missing spoke to Jacqueline on Live chat.And she is sorting it,if Lovehoney can be this efficent with internet orders why are some companys so P** Poor.Many Thanks Jacqueline.

    1503044139
    Phelps [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 28
    • Joined: 6 Jul 2016

    My curve cruiser has unfortunately decided to stop working. Contacted Jessica on live chat and a replacement is being sent out.
    I wasn't asked any questions like Are the batteries flat? Ect.
    Really happy with the level of service Love Honey provide. A lot of other companies could learn a lot from you guys!

    1503044704
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3235
    • Joined: 22 Jul 2015

    Grace helped me when a gremlin in the system refused to give me free delivery despite qualifying! Thanks Grace! X

    Post a reply to this thread

    Please sign in to post messages to the forum.