1. Not getting emails?

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    hampshirecouple [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1125
    • Joined: 21 Apr 2014

    Had email from yourself last week, sent 2 replies but heard nothing since x

    1590343986
    Ian Chimp [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 4368
    • Joined: 27 Mar 2018

    I've got another one (6.01pm). Only to me again this time. It's called Shop Couple's Toys | Play Together and it's coming up as from 'Lovehoney' rather than 'Sexperts' or 'Special Offer'. It's just an advert one again, no coded offer.

    1590349557
    MsR [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1374
    • Joined: 14 Jul 2017

    I get adverts too - tonight, 'Sex toys for couples'. I don't like adverts. I buy enough, review enough, and I am active enough on the forums. It's unnecessary. They are obviously designed to attract newcomers, whereas the good deals for long term customers seem to have gone (apart from 'review items' - thanks, Brenna!)

    1590428149
    RownTree94 [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 1
    • Joined: 7 Apr 2016

    Same here! I get order confirmations and position of the week but that’s about it 🤷🏽‍♀️

    1590431365
    Ian Chimp [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 4368
    • Joined: 27 Mar 2018

    And another one just for me (6.07pm) - Play together | Add a boost to your bedroom from 'Lovehoney'. Another advert, so no exclusive special offer or anything.

    1590453355
    ForbiddenFruit69 [sign in to see picture]
    • Rank: Major
    • Posts: 110
    • Joined: 14 May 2019

    I haven't had any in a while

    1590511719
    Estrovies [sign in to see picture]
    • Rank: Captain
    • Posts: 6
    • Joined: 1 Nov 2016

    I've not had any in quite a while now........

    1590584183
    Montyrob77 [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 2
    • Joined: 22 Mar 2020

    I have not received my birthday discount email yet.

    1590586121
    Ian Chimp [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 4368
    • Joined: 27 Mar 2018

    Montyrob77 wrote:

    I have not received my birthday discount email yet.

    You can contact Customer Care and they should be able to sort you out. 👍 If they give you the code you can add it manually by popping it in here:

    https://www.lovehoney.co.uk/offers/

    1590682202
    Grace_Darling [sign in to see picture]
    • Rank: Major
    • Posts: 2
    • Joined: 20 May 2017

    I stopped recieving emails a while ago :(

    1590822238
    Cambridgedong [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 3
    • Joined: 9 Jan 2018

    I haven’t had any e mails for quite a while. I used to get regular updates. Have contactyou on many occasions to no avail

    1590842513
    will65 [sign in to see picture]
    • Rank: Brigadier
    • Posts: 691
    • Joined: 25 Nov 2012

    Cambridgedong wrote:

    I haven’t had any e mails for quite a while. I used to get regular updates. Have contactyou on many occasions to no avail

    the same thing for me no emails

    1591174394
    brufton [sign in to see picture]
    • Rank: Brigadier
    • Posts: 71
    • Joined: 26 Dec 2014

    ghostonghost wrote:

    Odd, I didn't receive the 10% off email people mention, so it looks like im not get getting special offers. I do however receive the deal of the day email. Funny thing is that I just checked my email subscription in my account settings and deal of the day was un-ticked and special offers was ticked! I've ticked both now to see if that has any affect.

    Same for me, I've re-ticked the DOTD box as I like getting these
    1591266643
    Quiet ones are worse! [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1716
    • Joined: 24 Jun 2012

    Still not getting any, used to receive them all the time, in fact I had a filtering rule to put them in 1 folder for ease

    1591430157
    rockstar [sign in to see picture]
    • Rank: General
    • Posts: 915
    • Joined: 7 Aug 2010

    I get notifications of reviews I've sent or tester items on their way but I haven't had a promotional email for a good while.

    1591572832
    PS [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 25
    • Joined: 6 Nov 2005

    No birthday email was going to buy an expensive toy too

    1591774958
    StewyG [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 1
    • Joined: 26 Jan 2016

    Didn’t get my love honey sexperts email this week love seeing the look of horror on the missus face when I show her position of the week 😂😂

    1591830001
    Spamalot [sign in to see picture]
    • Rank: Captain
    • Posts: 1
    • Joined: 26 Dec 2016

    Not had any emails for aaaages 😏 still subscribed to offers according to my details.

    1592056699
    Oldman [sign in to see picture]
    • Rank: Major General
    • Posts: 712
    • Joined: 3 Dec 2016

    Interesting , I had not noticed that I have not been getting email offers about the same time I could no longer post pictures . Checked all my settings and everything is in order .

    1592101996
    RosyCheek [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2468
    • Joined: 11 Apr 2016

    I havent had an email in months 😭

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