1. Anyone else not able to log in from mobile?

    1527586762
    K&c30's [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1668
    • Joined: 15 Dec 2017

    Welcome back Leanne, hope you are feeling better and you are taking it easy.

    1527587929
    Purring-Pussy [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3410
    • Joined: 11 Jun 2012

    Finally managed to log in by using incognito tab.
    Cleared cache, cookies, history on phone and laptop, was able to log in once since Friday.
    Same as others, only been like this since the capture box disappeared.

    1527589729
    K&c30's [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1668
    • Joined: 15 Dec 2017

    Strangely enough i was unable to log in using the "your account" tab this morning so went through thr check out process to log in. However i just clicked on the "log out" to end my session. Went to "your account" and managed to log in. It's the first time in 4 days that i have been able to log in using this tab.

    I wonder of the system is holding the session and thats why its looping when trying to sign in this way.

    1527590296
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2775
    • Joined: 9 Oct 2014

    Please see this thread for updates and workarounds: 

    https://www.lovehoney.co.uk/community/forums/inside-lovehoney/1661375-lovehoney-glitches-2018/page-3/#p1711529

    I will close this thread to keep all updates in one area of the forum. Saves having to post duplicate answers too :) 

    apologies for the inconvenience caused. 

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