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    1523041481
    AJ82 [sign in to see picture]
    • Rank: Major
    • Posts: 72
    • Joined: 21 Apr 2015

    I received an email on Friday saying -

    "Lovehoney account holders get 30% off this weekend"

    Then today I get one saying

    "Sexiest weekend ever! 20% off everything"

    I appreciate the first email strangely is inviting me to create an account. But the phrasing still implies that we all get a 30% off as existing customers.

    Which is it?

    1523043586
    ChloJakes [sign in to see picture]
    • Rank: General
    • Posts: 267
    • Joined: 1 Mar 2017

    I also received two emails tonight, pretty much one after the other. Obe for 20% and one for 25%. It looks like they both work so I guess it's just an error!

    1523261120
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2690
    • Joined: 9 Oct 2014

    Hi there,

    Sorry for the confusion caused. Sounds like an error. Our customer care team are on hand 24/7 and they will be able to confirm and resolve for you.

    https://www.lovehoney.co.uk/help/contact-us/

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