1. £40 for free postage now?

    1520967786
    AJ82 [sign in to see picture]
    • Rank: Major
    • Posts: 77
    • Joined: 21 Apr 2015

    Sorry if this is duplicate thread, I searched and didn't find anything.

    As the header already says, is it my imagination or has the limit for free postage gone up to £40?

    I noticed the other day on the timer offer that pops up now and again, but when I checked the delivery terms, it was showing the new limit.

    When did this happen?

    1520968456
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5940
    • Joined: 6 Jun 2015

    In the last couple of weeks I think. I spotted someone else talking about this then. I think the fact that level three customers get free delivery on any order makes up for it though maybe?

    1520969625
    AJ82 [sign in to see picture]
    • Rank: Major
    • Posts: 77
    • Joined: 21 Apr 2015

    I never actually noticed that about the free postage, thats a tidy little add on.

    1520972746

    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 2158
    • Joined: 7 Jan 2014

    Confused... I am reading my Level 3 benefits and it only states free next day delivery (UK) only. Does me no good living in the United States. The .com site requires at $60 spend for free shipping so I typically order off the uk site as it has better offers and bundles anyway. There is just something about paying for shipping on small or light weight items that I like to avoid as I would rather have more products... just have to be wise to maximize each order I guess.

    1521019120
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2876
    • Joined: 9 Oct 2014

    AJ82 wrote:

    When did this happen?

    Hi AJ82

    This changed back in January. I don't recall anyone starting a thread on it though, it may have been mentioned in another thread. 

    If you do have any questions in regards to this or the level benefits please do get in touch with our customer care team and they will be more than happy to help. 

    You can contact them via Live chat, email or via the phone: https://www.lovehoney.co.uk/help/contact-us/

    1521045110
    SquirtyPanda [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1659
    • Joined: 18 Oct 2015

    NatandTom wrote:

    In the last couple of weeks I think. I spotted someone else talking about this then. I think the fact that level three customers get free delivery on any order makes up for it though maybe?

    do we! what is the minimum spend for next day delivery

    1521045880
    kelly_michelle [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 316
    • Joined: 15 Apr 2008

    I don’t think there is a minimum spend for level 3. I just placed an order for £7.50 and got free next day delivery. Just make sure you tick the right box because 48 hour tracked is still at standard postage cost

    1521046075
    LIL_KNOWN69 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2002
    • Joined: 9 Oct 2005

    Being level 3 I never noticed this, but always thought postage was cheap on the site, even with the postage costs Lovehoney is cheaper than any high street or sex toy website anyways. plus they usually have £1.50 next day delivery offers most week from what I can see.

    1521057737
    Private_member [sign in to see picture]
    • Rank: Major General
    • Posts: 302
    • Joined: 7 Aug 2008

    Can someone explain what 'Level 3' is?

    1521057879
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5940
    • Joined: 6 Jun 2015

    Private_member wrote:

    Can someone explain what 'Level 3' is?

    It’s part of the new rewards scheme. You can read about it here https://www.lovehoney.co.uk/help/loyalty-scheme-faq/ and it will show you what level you’re currently at in your account above your order history :)

    1521066714
    Private_member [sign in to see picture]
    • Rank: Major General
    • Posts: 302
    • Joined: 7 Aug 2008

    NatandTom wrote:

    Private_member wrote:

    Can someone explain what 'Level 3' is?

    It’s part of the new rewards scheme. You can read about it here https://www.lovehoney.co.uk/help/loyalty-scheme-faq/ and it will show you what level you’re currently at in your account above your order history :)

    Glad to see I am Level 1 thanks to the postal charges

    1521069125
    LucieLoo [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 58
    • Joined: 13 Feb 2018

    I remember back when it use to be over £10, I can't complain with the many offers and reward system though x

    1521109736
    K&c30's [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1863
    • Joined: 15 Dec 2017

    It seems to be if you order before 10am you can get next day delivery for £0.99 so if you have an order ready to go in the evening you could always wait until the next morning to hit the checkou button. I am on level 3 as it's a very addictive website so thankfully i don't need to worry about postage at the moment.

    Post a reply to this thread

    Please sign in to post messages to the forum.