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  1. Loyalty reward level exclusive offers?

    1515430655
    Vanessa8 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3033
    • Joined: 7 Jan 2014

    I got the offer right when the new "levels" were released and I used it up right away on an order last year.... are we supposed to be getting it more than once?

    1515430887
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2576
    • Joined: 9 Oct 2014

    From what I understand the £ off email is only issued once, so if you received it - all good :) 

    However, this is customer care's area of expertise and they are the ones to check with. As you know they are on hand 24/7 so do feel free to pop them a quick line on Live Chat :) 

    1515431014
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2576
    • Joined: 9 Oct 2014

    This page will give you an idea of the amount of mail you should be getting :

    https://www.lovehoney.co.uk/help/lovehoney-loyalty-scheme/

    So it is also tier dependant. 

    Level 3 get a £20 off when spending £40 mail, and then 3 offers per month.

    1515432160
    LIL_KNOWN69 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1203
    • Joined: 9 Oct 2005

    Need to use my £20 soon, trying to convince the missus she has enough toys and I deserve a new fleshlight girl 🙌🏻

    1515434151
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 7025
    • Joined: 6 Jun 2015

    Thanks for the update Leanne!

    1515634775
    maximum turnip [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 71
    • Joined: 29 May 2015

    Hmm, I think i'll have to contact customer care as well as I'm level 3 and can't seem to find the £20 off email. Glad I saw this thread as I didnt even think to check, as I assumed it was an automatic discount rather than a code.

    1515670892
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2576
    • Joined: 9 Oct 2014

    I hear there may be a fix soon... 

    Will update once I know for sure that all is well 

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    Eymd_ [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 31
    • Joined: 20 Apr 2017

    Level 3 here...

    If I would have known about, or be clever enough, contacting costomer service I would have..... I just ordered from here! uuugh

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    LittleMugs [sign in to see picture]
    • Rank: General
    • Posts: 1417
    • Joined: 23 Nov 2017

    Thank you for the updates :)

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    Lu SB [sign in to see picture]
    • Rank: General
    • Posts: 943
    • Joined: 4 Mar 2017

    Good morning guys and gals. Level 3 here and just a quick before going to work (quick message I mean - lol!). I've just got an e=mail about 30% off wishlist tomorrow. So let's get saving our lists and watch out for the code tomorrow.

    1515749864
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3530
    • Joined: 22 Jul 2015

    I got the emai! I want to order! Hopefully we'll get the code soon 😊

    1515753509
    Covered in bees [sign in to see picture]
    • Rank: Colonel
    • Posts: 329
    • Joined: 4 Dec 2011

    I didn't get the email. :(

    Hoping the fix that might be coming soon can solve the issues!

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    KingGrthy [sign in to see picture]
    • Rank: Brigadier
    • Posts: 316
    • Joined: 1 May 2016

    Links on account profile page for the various discounts available would sort this out!

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    AmyA [sign in to see picture]
    • Rank: Major General
    • Posts: 391
    • Joined: 21 Feb 2016

    Has anyone had the 30% wishlist code this morning yet?

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    Tazzy84red [sign in to see picture]
    • Rank: General
    • Posts: 614
    • Joined: 18 Aug 2017

    No I had 20% one today though x

    1515764770
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2576
    • Joined: 9 Oct 2014

    The 30% has not been sent yet, keep a lookout.

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    MK7 [sign in to see picture]
    • Rank: General
    • Posts: 472
    • Joined: 21 Sep 2015

    I get all the emails I've just not purchased anything lately because money's tight and I'm sharing a house with snoopy and judgemental rent payers >.<

    1515783954
    Lu SB [sign in to see picture]
    • Rank: General
    • Posts: 943
    • Joined: 4 Mar 2017

    AmyA wrote:

    Has anyone had the 30% wishlist code this morning yet?

    I've just got mine and is 30% off wishlist for Saturday and Sunday purchases. I'm thrilled

    1516006869
    Covered in bees [sign in to see picture]
    • Rank: Colonel
    • Posts: 329
    • Joined: 4 Dec 2011

    Lu SB wrote:

    AmyA wrote:

    Has anyone had the 30% wishlist code this morning yet?

    I've just got mine and is 30% off wishlist for Saturday and Sunday purchases. I'm thrilled

    I didn't receive it. :( In fact I seem to have stopped getting emails completely, apart from DOTD, and occasional US site offers (I'm in the UK)! I really hope the email fix solves this. :(
    1516007151
    LadySpider [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1385
    • Joined: 12 Oct 2017

    I only got 20% - I'm at level 3 so wondering why I didn't gt 30%?

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