1. Lovehoney Glitches 2018

    1530702502
    Boox [sign in to see picture]
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    Ok no worries! I couldn’t even find my review so I wasn’t sure if it got
    submitted or not.

    1530714317
    Ian Chimp [sign in to see picture]
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    I'm having a squiz at the past Reviews of the Month but they don't all
    seem to be there? Are some of them not linked up, or is there somewhere
    else I should be looking other than here? https://www.lovehoney.co.uk/blog/competitions/

    1530715101
    Lovehoney - Leanne [sign in to see picture]
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    Hello, Some months won't be there. Not a glitch just me being poorly in Hospital or other situations. Also, the search engine is not perfect, we also had members want content removed. Makes it harder so we take blog posts down in those extreme circumstances. Not a bug, just is how it is :) 
    1530715898
    Ian Chimp [sign in to see picture]
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    Ah, that'll explain it. 🙂 Just out of curiosity, were there still
    winners in the latest months that are missing (May & June), or was
    the competition skipped completely? I wrote some pretty amazing stuff
    and I haven't received any prize money yet?

    1530717186
    Lovehoney - Leanne [sign in to see picture]
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    There was not for May as I was in the hospital and off for most of that time. June's will be due in the next week or so, well, as soon as I find time between these glitches.****************************************** Sorry, Ian, which month did you win? I can't seem to find it :/ 
    1530717642
    Ian Chimp [sign in to see picture]
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    I think we both know I haven't won a thing. 🙂
    *************************************** That's a shame about May's
    competition though. Is there not some way you can judge it belatedly?
    It's a great prize and it's sad that someone will miss out on it.

    1530718423
    Lovehoney - Leanne [sign in to see picture]
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    Ok, sorry obvs had my wires crossed Sorry, not often I am in the hospital. That month was not done and that was a final decision based on the fact I could not work. Look out for Junes! 
    1530719094
    teacake [sign in to see picture]
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    With this formatting problem once you posted what ever and then press edit and press ok it goes back to how it should be. As you can tell as i have just done the edit.
    1530719348
    Ian Chimp [sign in to see picture]
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    Lovehoney - Leanne wrote: Ok, sorry obvs had my wires crossed Sorry, not often I am in the hospital. That month was not done and that was a final decision based on the fact I could not work. Look out for Junes!  ******************************************** Of course. And I hope you're feeling a lot better now. xx
    1530791291
    teacake [sign in to see picture]
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    Is there a problem with the reviews i submitted a couple of days ago, never got a email saying i submitted a revew, but it is saying awaiting approval. 
    1530800556
    teacake [sign in to see picture]
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    Seems to be up now, Do we get emails to say its up?
    1530802585
    Ian Chimp [sign in to see picture]
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    I've never received one when I've submitted a review, but I normally get
    a 'thank you' one with a 20% off code in when it goes live.

    1530879281
    teacake [sign in to see picture]
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    When did this start happening getting 20% off? Yay i got it yesterday.

    1530879417
    Lovehoney - Leanne [sign in to see picture]
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    teacake, I am pleased to hear the review is now up! Please allow 48-72 hours for our editors to go through to put reviews live. With current formatting, it is taking the full 72 hours on most. Many thanks 
    1530879569
    Lovehoney - Leanne [sign in to see picture]
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    It seems this thread is running off the tracks a little. Just wanted to reign it back in, as we do have some current glitches. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- KNOWN ISSUES - FORMATTING on reviews and forum. ACCESS DENIED - please email, as advised on page 5.  SOMETHING HAS GONE WRONG error - the review is too long, cut back on the content and re-submit 
    1530879628
    Lovehoney - Leanne [sign in to see picture]
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    I hope the above makes sense. Please use other areas of the forum for anything else and don't forget customer care are there for more direct questions too 
    1531141063
    Lovehoney - Leanne [sign in to see picture]
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    Ian Chimp wrote:

    The auto-formatting is mucking up my forum posts. It keeps adding breaks and ignoring paragraph markers. Ideally I need to add a second paragraph here to see if it does it again. Let's see...

    Good news all,

    The forum formatting issue has been resolved. Tech is working on the review fix too.

    Thank you all for your patience whilst we looked for resolution. 

    1531142805
    LIL_KNOWN69 [sign in to see picture]
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    Congrats to the team for fixing it all! I was going to say this morning I kept getting an error stating “not enough information to post this message” and when I refreshed it had logged me out which is odd, as I was only in the thread for around 2-3 minutes or less. But all looks good Leanne!

    1531142997
    Lovehoney - Leanne [sign in to see picture]
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    LIL_KNOWN69 wrote:

    Congrats to the team for fixing it all! I was going to say this morning I kept getting an error stating “not enough information to post this message” and when I refreshed it had logged me out which is odd, as I was only in the thread for around 2-3 minutes or less. But all looks good Leanne!

    This was probably around the time the fixes were being put live.

    Do let us know if it happens again though. 

    1531144663
    LIL_KNOWN69 [sign in to see picture]
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    I was going to say it seems that was just before the fix was implemented so it makes sense ☺️ At least it’s all sorted now! Makes everyone’s lives easier

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