1. Lovehoney Glitches 2018

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    Cinderella69 [sign in to see picture]
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    Leanne, Thank you, I will!

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    NatandTom [sign in to see picture]
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    Getting an error message whilst trying to send in a review. The
    message is “Something has gone wrong with our site” - should I just try
    again in an hour or so?

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    NatandTom [sign in to see picture]
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    NatandTom wrote: Getting an error message whilst trying to send in a
    review. The message is “Something has gone wrong with our site” -
    should I just try again in an hour or so? Still getting the same
    problem. Only seems to be for this particular item though. Have tried
    sending it via the product page and the write a review link but no luck.

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    Ian Chimp [sign in to see picture]
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    • Joined: 27 Mar 2018

    I have a feeling you'll have already tried this but sometimes it can be
    easy to forget. Have you tried clearing your browser?

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    Lovehoney - Leanne [sign in to see picture]
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    Hey NatandTom, Sorry about that, could you let me know what item it is, please? Obvs if it is a secret one please email me :) 
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    NatandTom [sign in to see picture]
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    Yes, cleared browser and tried a different one. No luck! Leanne, It’s
    this one https://www.lovehoney.co.uk/product.cfm?p=40150 - I checked the
    other colour options just in case and they are coming back with the same
    error message for me too. 

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    Lovehoney - Leanne [sign in to see picture]
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    That is very odd as all is ok and we are able to receive and submit reviews on those items.  *********************************************************************************************************************  Are you geting a code with that error or simply 'something has gone wrong'? Also, what type of device are you using please?
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    LIL_KNOWN69 [sign in to see picture]
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    Is the formatting issue with forum posts as well? Seems when I’m posting
    from my mobile it looks all neat when I’m compiling but once I hit the
    “post your message” button it all looks a bit odd.

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    Lovehoney - Leanne [sign in to see picture]
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    Hey Lil_Known, yea we are aware and it has been raised. Sadly no time on a fix but it is being looked into.  ******************************************************************************************************************************* Formatting is broken on reviews and forum, please stll review as we can fix the formatiing our end. The forum, we can not. Sorry!
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    NatandTom [sign in to see picture]
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    How strange! Just getting the ‘something has gone wrong, our tech team
    have been notified’ screen. Have tried on Mac Pro and iPad, both with
    most recent versions of Safari & Chrome. 

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    LIL_KNOWN69 [sign in to see picture]
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    Thanks Leanne, sorry I didn’t notice it was posts too in the forum.
    Seems a bit odd for you guys and a lot of work cut out for the
    programming team! Must be the way in which it converts the data from raw
    code text to HTML.

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    Lovehoney - Leanne [sign in to see picture]
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    Thanks, NatandTom, I have informed tech and will email you any updates, will be much easier than posting in the forum. 
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    Boox [sign in to see picture]
    • Rank: Field Marshall
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    It seems I do still have the write your review on my profile for the
    Elixr body chain.

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    Lovehoney - Leanne [sign in to see picture]
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    Hey Boox, yes this is known the item has been discontinued so sadly we can not remove it and a review cannot be submitted. Wea re aware you do not owe the review though. Apologies for the inconvenience. 
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    Boox [sign in to see picture]
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    Ok no worries! I couldn’t even find my review so I wasn’t sure if it got
    submitted or not.

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    Ian Chimp [sign in to see picture]
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    I'm having a squiz at the past Reviews of the Month but they don't all
    seem to be there? Are some of them not linked up, or is there somewhere
    else I should be looking other than here? https://www.lovehoney.co.uk/blog/competitions/

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    Lovehoney - Leanne [sign in to see picture]
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    Hello, Some months won't be there. Not a glitch just me being poorly in Hospital or other situations. Also, the search engine is not perfect, we also had members want content removed. Makes it harder so we take blog posts down in those extreme circumstances. Not a bug, just is how it is :) 
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    Ian Chimp [sign in to see picture]
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    Ah, that'll explain it. 🙂 Just out of curiosity, were there still
    winners in the latest months that are missing (May & June), or was
    the competition skipped completely? I wrote some pretty amazing stuff
    and I haven't received any prize money yet?

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    Lovehoney - Leanne [sign in to see picture]
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    There was not for May as I was in the hospital and off for most of that time. June's will be due in the next week or so, well, as soon as I find time between these glitches.****************************************** Sorry, Ian, which month did you win? I can't seem to find it :/ 
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    Ian Chimp [sign in to see picture]
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    I think we both know I haven't won a thing. 🙂
    *************************************** That's a shame about May's
    competition though. Is there not some way you can judge it belatedly?
    It's a great prize and it's sad that someone will miss out on it.

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