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  1. Lovehoney Glitches 2018

    1530264337
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2858
    • Joined: 9 Oct 2014

    Also, the item has been discontinued and we can no longer advertise them, so I have removed the links. 

    1530265141
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2858
    • Joined: 9 Oct 2014

    Dennice wrote:

    Mainly because it is on the https://www.lovehoney.co.uk/community/reviews/

    for yesterday why would an item be put on the new sex toy reviews l assume we all look at each day to see what people have purchased and how good item is and maybe add to your to buy next list.

    that was all a you can read about this but you cannot buy it,

    i know l am a pain

    hugsx

    Ah ok, thank you for clarifying! 

    Discontinued items can still be reviewed, so this is not a bug as such just the way reviews are edited. 

    The editors do not know what has been discontinued as they purely put the reviews live for us.

    It is not something they usually check. But I will ask them to look out for them if they can.

    Thanks

    1530354419
    Ian Chimp [sign in to see picture]
    • Rank: General
    • Posts: 1273
    • Joined: 27 Mar 2018

    The auto-formatting is mucking up my forum posts. It keeps adding breaks
    and ignoring paragraph markers. Ideally I need to add a second
    paragraph here to see if it does it again. Let's see...

    1530354453
    Ian Chimp [sign in to see picture]
    • Rank: General
    • Posts: 1273
    • Joined: 27 Mar 2018

    ^ yup, just like that.

    1530357573
    KinkyMira [sign in to see picture]
    • Rank: Major General
    • Posts: 834
    • Joined: 24 Jan 2017

    Yes, I can't put any formatting on my posts at all. For example, this
    line had a return in front of it, and it won't show in the post. Makes
    my posts look long and rambling without structure. Also, posts are
    limited in width for me, unless I edit them and remove the line break.
    Only started happening this morning.

    1530357632
    KinkyMira [sign in to see picture]
    • Rank: Major General
    • Posts: 834
    • Joined: 24 Jan 2017
    That post shows the limited width. This post will do that at first, but I will edit it to make it full width. It's very frustrating, as I wanted to put a long post on the worship one, but couldn't as it didn't make sense.
    1530370868
    Ian Chimp [sign in to see picture]
    • Rank: General
    • Posts: 1273
    • Joined: 27 Mar 2018

    It's just done it on a review I was writing as well. I didn't submit
    it after I saw what had happened in the preview phase. I'll wait until
    it's fixed, or until I get more information.

    1530372482
    Bigiain [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 189
    • Joined: 10 Sep 2016

    I've noticed the past wee while, if I am looking at an item, but not
    signed in, and I try to put the item in a wishlist (where I'm asked to
    sign in) it doesn't sign me in. The green "sign in" button/bar
    just sticks and nothing happens. But I can come out to the menu drop
    down and sign in that way no bother. Just a wee something I noticed

    1530479251
    K&c30's [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1843
    • Joined: 15 Dec 2017

    I am the same as Ian, tried to write a review for an Item thats been
    waiting on me, but the formatting just isn't working. Leanne...if i
    submit a review would you be able to format it? Would you like something
    like (P) to signify a new paragraph or just edit the formatting
    yourself? That is if the fix for issue may take some time.

    1530481179
    Ragnar Lodbrok [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 565
    • Joined: 6 Aug 2012

    I’ve been trying to submit our Secret Tester Review via the hyperlink
    “Submit Your Review” on our LH Account Page. We are able to complete the
    first page, but receive an Error Message saying we are denied access
    when we attempt to complete Page 2. We receieve the same Error Message
    whether using my iPhone or laptop.

    1530481179
    Ragnar Lodbrok [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 565
    • Joined: 6 Aug 2012

    I’ve been trying to submit our Secret Tester Review via the hyperlink
    “Submit Your Review” on our LH Account Page. We are able to complete the
    first page, but receive an Error Message saying we are denied access
    when we attempt to complete Page 2. We receieve the same Error Message
    whether using my iPhone or laptop.

    1530487809
    Cinderella69 [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 82
    • Joined: 20 May 2018

    I'm not sure this is a glitch that will be affecting many people, if
    anybody at all except myself but I was just wondering what I can do
    about it. I started a thread the other day and when I came on today
    and tried to reply to a comment it just keeps saying, access denied, you
    do not have permission to access *name of thread*. It doesn't say the
    thread has been closed, I'm still able to comment on other people's
    threads and I've cleared my cache just incase so I'm just a bit
    confused. Here's a link to the thread,
    https://www.lovehoney.co.uk/community/forums/sex-tips-and-talk/1719609-love-maybe-never/
    I am accessing the forum on an android phone (Sony XZ compact) on
    version 8.0.0 and using Google chrome. Like I say it's not a massive
    issue, just slightly frustrating. Thank you Leanne 😊

    1530488097
    Cinderella69 [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 82
    • Joined: 20 May 2018

    I had this issue with signing in as well, you have to go to settings
    then privacy on your browser and clear the browsing data. Refresh the
    page, click accept on the little box about cookies that pops up at the
    bottom of the page and then sign in.

    1530515685
    Ian Chimp [sign in to see picture]
    • Rank: General
    • Posts: 1273
    • Joined: 27 Mar 2018
    @Cinderella69 This 'access denial' happens every now and again. I've had some luck stripping out the quotes and reposting, but with the current lack of formatting I'm not sure that would help you. It is temporary, but I couldn't tell you exactly how/when it resets If it does happen we've been asked to copy the error message into an email and send it to community@lovehoney.co.uk There's a big post about it on a previous page, but I can't quote it for you (formatting fail) so have a quick look manually if you want the full details. Hope this helps. x
    1530525310
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2858
    • Joined: 9 Oct 2014
    Howdy all, Apologies for the formatting issues. I have raised this first thing and the team are aware. They are working hard on a fix and as soon as I have more updates, I will let you know. Thank you for your patience.
    1530526264
    K&c30's [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1843
    • Joined: 15 Dec 2017
    Thanks Leanne, do you want us to hold off on reviews for tester itemsuntil the fix is in place? I have saved my review on a document so it's just a case of submittig when ready.
    1530527392
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2858
    • Joined: 9 Oct 2014
    Hey K&c30's, no it is ok continue t review as we can format at at our end before going live :)  Cheers for checking
    1530527531
    K&c30's [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1843
    • Joined: 15 Dec 2017

    Thank you. Have a lovely Monday and i hope your recovery is coming along well.

    1530536335
    Cinderella69 [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 82
    • Joined: 20 May 2018
    @ Ian Chimp thank you very much for explaining. Like I say it's not a major issue, just somewhat frustrating. At least I'm still able to comment on other forum posts and still be part of the fun! I am also having this issue with formatting. I write out a post neatly and clear and then it just all mushes together and doesn't flow clearly. Unfortunately I'm not very tech savy so if it doesn't show up how I've typed it in clueless as how to try and fix it. I don't even understand the message underneath the text box regarding formatting text haha!
    1530538554
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2858
    • Joined: 9 Oct 2014
    Cinderella: Please email community@lovehoney with the error message if you do get it again. The formatting issue is known to us and we are working on a fix.

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