1. Email offers?

    Covered in bees [sign in to see picture]
    • Rank: General
    • Posts: 851
    • Joined: 4 Dec 2011


    I wanted to ask if email offers are targeted? I've seen a few forumites mention an email offer from yesterday of a free desire vibe with purchases of £35 or more - I didn't get this offer and it's totally one I would go for!

    I'm signed up for all emails and I have had various offers through lately, just not this one. Is it a glitch, or do I not qualify? Or have I taken LH up on too many offers lately and been blacklisted?? 😱

    Thanks, all.

    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2733
    • Joined: 9 Oct 2014

    Hi CIB,

    Firstly I want to say we wouldn't Blacklist someone for taking advantage of our offers we send out. Please don't feel you have been.

    We have a new email system that is allowing us to target with offers, we had lots of feedback about the amount and what was sent. This is new so a few teething issues.

    If you feel you are not receiving any or have not done in a while please contact Customer Care so that they can check you sign up options: https://www.lovehoney.co.uk/help/contact-us/

    Covered in bees [sign in to see picture]
    • Rank: General
    • Posts: 851
    • Joined: 4 Dec 2011

    Thanks for replying, Leanne. I was just kidding about being blacklisted, sorry - I wasn't complaining. 😊

    That's good to know there is a new email system. I get quite a lot of emails but I appreciate that as it means I can pick and choose which offers interest me. I can see how some people might feel it's too many, though. Different strokes for different folks! 😁

    Thanks again!

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