1. Discovered a glitch

    1512386407
    Ragnar Lodbrok [sign in to see picture]
    • Rank: General
    • Posts: 535
    • Joined: 6 Aug 2012

    When I placed my on- line order yesterday, I decided to add the LH Lungerie Gift Box.(small) 70131 - I was offered from the bottom of the list at the bottom of the page.
    When I checked my Shopping Basket, I discovered a LH Powe Bullet 10 Function Vibe had been added instead of the Gift Box.
    I’m just about to place another order and the same error has just occurred.
    Not sure if any other members have encountered this problem, or you good people at LH are aware of this glitch .

    1512388216
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2510
    • Joined: 30 Nov 2012

    Hey Ragnar

    Whooooops! Thanks for flagging this up. We'll get someone straight on the case. 

    In the mean time, customer care may be able to place the order for you if you need to place the order this morning? 

    Sorry for any inconvenience and thanks again for the heads up! 

    1512388611
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2510
    • Joined: 30 Nov 2012

    FIXED! 

    Thanks again! :D 

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