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  1. Does anyone else find the “I am not a robot” at login a pain?

    1507895784
    Delboy1991 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1470
    • Joined: 30 Jan 2013

    I haven't had any problems on my mobile with being logged out.

    1507897008
    Gyrator53 [sign in to see picture]
    • Rank: Major General
    • Posts: 839
    • Joined: 27 Sep 2007

    Vanessa8 wrote:

    I am also confused why I have had to the do the photo box thingie multiple times?

    That is because the reCAPTCHA system does not agree with your answer which is exactly my issue with it - it spectacularly fails in its purpose - that of telling human from robot.

    The other problem - reCAPTCHA is something free from google - the ultimate oxymoron!

    1507900528
    Browncoats [sign in to see picture]
    • Rank: General
    • Posts: 1145
    • Joined: 5 Dec 2016

    I don't have any problems as it doesn't log me out but I get frustrated with the pop up window telling me how long I have to order if I want to get something tomorrow. It can be really hard to get rid of on my phone.

    1507910276
    Penny26 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1479
    • Joined: 4 Feb 2015

    Two pictures today what a pain !

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    Gyrator53 [sign in to see picture]
    • Rank: Major General
    • Posts: 839
    • Joined: 27 Sep 2007

    I was chatting to a pal who is more into this sort of programming than me and he reckons the reason why you end up being presented with more than one puzzle to solve is that google don't actually have a human setting the results of the puzzles - they get us to do it.

    When a new puzzle picture is added they initially simply log the responses we give for that puzzle but don't accept them for passing into the site. They only activate a puzzle for site entry after they have had enough of the same response from Joe Public to be happy what the correct response should be.

    Nice to know that in the middle of your busy life you are doing free work for Google isn't it?

    1507926800
    kittencub [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2070
    • Joined: 11 May 2013

    Three times today I've been told bad request, but if I'm about less than I am now you know why.

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    Lovehoney - Paige [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1180
    • Joined: 28 Mar 2014

    kittencub wrote:

    Three times today I've been told bad request, but if I'm about less than I am now you know why.

    Make sure you wait for it to give you the proper tick and you shouldn't get the bad request :) Sounds like you are clicking sign in too fast!

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    MDH [sign in to see picture]
    • Rank: Captain
    • Posts: 27
    • Joined: 21 Feb 2017

    All in favour of site security - but please give us the option to stay logged in on a Private computer, so many other sites do.

    It is irritating. So in answer to Gyrator - Yes I do.

    1507984737
    Gyrator53 [sign in to see picture]
    • Rank: Major General
    • Posts: 839
    • Joined: 27 Sep 2007

    Lovehoney - Paige wrote:

    kittencub wrote:

    Three times today I've been told bad request, but if I'm about less than I am now you know why.

    Make sure you wait for it to give you the proper tick and you shouldn't get the bad request :) Sounds like you are clicking sign in too fast!

    Sorry to say that does not solve it. I have tried being slower to fill in the fields and tick the box and on all but one occasion I have been presented with a puzzle - or two, or three...

    This is not doing your business any good. We 'addicts' will persist but what about potential new customers that have never bought anything?

    1507991159
    kittencub [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2070
    • Joined: 11 May 2013

    KERMIT wrote:

    Been ok on iPad

    Hopefully by christmas I'll be on ipad while I'm here I'll look and reply.

    1507991449
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 6499
    • Joined: 6 Jun 2015

    Gyrator53 wrote:

    Lovehoney - Paige wrote:

    kittencub wrote:

    Three times today I've been told bad request, but if I'm about less than I am now you know why.

    Make sure you wait for it to give you the proper tick and you shouldn't get the bad request :) Sounds like you are clicking sign in too fast!

    Sorry to say that does not solve it. I have tried being slower to fill in the fields and tick the box and on all but one occasion I have been presented with a puzzle - or two, or three...

    This is not doing your business any good. We 'addicts' will persist but what about potential new customers that have never bought anything?

    They had to install it quickly as Leanne said. I'm sure the teething problems will be sorted out in the next couple of weeks. It's not their fault but I don't think it'll upset their business. Surely most people would rather put up with glitches for a couple of weeks and have that extra security to keep their personal information private? :)

    1507992151
    kittencub [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2070
    • Joined: 11 May 2013

    Gyrator53 wrote:

    Lovehoney - Paige wrote:

    kittencub wrote:

    Three times today I've been told bad request, but if I'm about less than I am now you know why.

    Make sure you wait for it to give you the proper tick and you shouldn't get the bad request :) Sounds like you are clicking sign in too fast!

    Sorry to say that does not solve it. I have tried being slower to fill in the fields and tick the box and on all but one occasion I have been presented with a puzzle - or two, or three...

    This is not doing your business any good. We 'addicts' will persist but what about potential new customers that have never bought anything?

    Visually some are easy but other I fail so have another set of pictures..yes I could use the speech bit but privacy yes we discuss things but hubby doesn't have to know every time I try to log in,

    1508063239
    teacake [sign in to see picture]
    • Rank: Colonel
    • Posts: 287
    • Joined: 24 Oct 2011

    I love it as it makes it more secure LH cares. I wouldn't be saying it if it was one of those stupid ones where you have to type in the exact words, Now they are bad pictures is much better.

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    Honey_Badger [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 8
    • Joined: 26 May 2016

    Its awful annoying, it can take a lot longer to log in now than before.

    1508140432
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3373
    • Joined: 22 Jul 2015

    3 attempts to get on today. I have to say though the constant pop up reminding you how long you have left for next day delivery is the most annoying thing ever.

    1508150932
    BigYin [sign in to see picture]
    • Rank: Brigadier
    • Posts: 74
    • Joined: 23 Jul 2010

    It doesn't bother me in any way, I understand why it's there, the only one that gets me is the street signs one, I never know if I need to include the posts or not.

    The thing that gets me is when you tab from adding your username usually on forums etc the next tab is the password entry, on LH it's a button for password forgotten, let me reset, the amount of times I'm just onautopilott and put in user name, tab, password, enter and then realise what I have done yet another time, back to start and start again.

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    Boox [sign in to see picture]
    • Rank: General
    • Posts: 229
    • Joined: 8 Sep 2015

    It does irritate the hell out of me now having to keep logging back in on my phone I leave it the page for a moment and I’m having to log back in again 😩 passwords repaired at purchase and at looking at an order history whoverver may heft my phone will still need my password even if I’m logged in would rather have the option there to stay logged in my password is a pain to keep putting in!

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    Penny26 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1479
    • Joined: 4 Feb 2015

    three pictures today ! it is a complete pain, what are we being protected from on a forum ? why can't it just be at checkout if at all.

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    lovingnewtoys [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5006
    • Joined: 16 Jan 2016

    Couple looking to spice things up wrote:

    3 attempts to get on today. I have to say though the constant pop up reminding you how long you have left for next day delivery is the most annoying thing ever.

    Have to agree with the pop up being a bit irritating although you can just close it down.

    The new 'robot' thing does prevent me from logging in on my phone (quite an old phone) which is annoying as I now can't login at all during the day while I'm at work (I know, should be working) which means the distinct possibility of missing out on an opportunity to add to a tester thread, but to be honest a small price to pay for added security.

    Xxx

    1508192969
    Alicia4Ever [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1727
    • Joined: 27 Feb 2010

    I have not even noticed this , I have just stayed logged in, and it has stayed that way, on both my phone and computer.

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