£1.79 Next Day delivery! Hurry ends in ...
  • Wait! We think you’re in the US - Lovehoney.com is a better site for you.
    Shop there and get 10% off!
    United States Flag
    Go to Lovehoney.com
  1. the case of the disappearing photo

    1505324259
    bex1213 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 748
    • Joined: 26 Jan 2011

    So I just logged on today and my photo seems to have been a) removed or b) vanished. Now before you go crazy, I have had the same photo for well over a year and no questions were asked or issues raised. Has anyone else had this happen recently as a glitch? Have a missed a rule change? Cheers.

    1505324361
    bex1213 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 748
    • Joined: 26 Jan 2011

    I've put a new one up for now but just generally curious.

    1505344648
    lovingnewtoys [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5197
    • Joined: 16 Jan 2016

    Have you tried contacting Live chat?

    Even if they can't give you an answer they will normally flag your query to the right person.

    Xx

    1505379010
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2386
    • Joined: 9 Oct 2014

    Hey bex, 

    Did you want to email me the photo this may help me find out what has happened..

    community@lovehoney.co.uk

    Without the pic I am at a loss, sorry.

    Thanks 

    Post a reply to this thread

    Please sign in to post messages to the forum.