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  1. Lovehoney does value our feedback

    1505219117
    mamz [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1809
    • Joined: 4 Jan 2016

    I've just noticed this "new" wand attachment https://www.lovehoney.co.uk/product.cfm?p=37228 and I am so happy to see this, because it is basically overcoming every issue that I've mentioned in my review of the rubber version https://www.lovehoney.co.uk/product.cfm?p=30700&reviewid=166081#customer_reviews

    I was aware that Lovehoney does value our review for the feedback on their products, but I must admit that I didn't think it was THAT influencing on their product developpement. I love seeing that a company does listen to their customers.

    What do you guys think?

    1505221287
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 6352
    • Joined: 6 Jun 2015

    I agree.

    I can think of another standout product that they changed based on reviewers feedback. The Enjoy Lubricant. The original that was around when I first joined was awful. It was so runny and tacky and has an absolutely awful chemical scent. Everything I hated about it was changed and now the updated version is in my constant rotation of lubes.

    1505227094
    MK7 [sign in to see picture]
    • Rank: General
    • Posts: 337
    • Joined: 21 Sep 2015

    LH is great with feedback. I've never seen a company with such good customer service. I suppose you have to go above and beyond to try and break down a taboo.

    1505227917
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3295
    • Joined: 22 Jul 2015

    They definitely listen. Our reviews/ feedback aren't just useful for other customers but the company also. ❤️️

    1505298610
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2178
    • Joined: 9 Oct 2014

    Thanks, guys and it's good to know you feel your feedback is appreciated. Because it is :) 

    Much appreciation to you all for the reviews, feedback and suggestions you all make and the contributions made to make this a Sexual Happiness place to be! 

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