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  1. Postage - Royal Mail 24?

    1499947623
    Saucy Eros [sign in to see picture]
    • Rank: Captain
    • Posts: 45
    • Joined: 1 Sep 2014

    So I made my second Lovehoney order by 1-day delivery, to arrive today. I made my last order by guaranteed delivery as I wanted it to arrive by a specific date.

    Anyone have much experience with the 1-day delivery and what time packages typically arrive? I live at home with parents and from the tracking page, I'm worried that the package won't arrive before my parents come home from work.

    I don't understand the tracking information either - a distribution centre received "inward" something at about 5m, but posted "pre-advice" which is for "notification of sending, but haven't received" at 10am?

    And, of course, if it does arrive after my parents come home and they see the package - any tips for what to pass it off as?

    1499947916
    LIL_KNOWN69 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 720
    • Joined: 9 Oct 2005

    Hey, a lot of the systems are automated so it's usually based on guesstimates. A list of the terms are as follows:

    POL – Post Office

    PDO – Delivery Office. A local Royal Mail office where the item has been delivered from.

    DC – Distribution centre

    RDC – Regional distribution centre

    Pre-advice Received – The sender has told us they're going to post something, but we haven't received it yet.

    Sales Order Raised – This message is only relevant to the sender.

    As long as you paid next day then it should definitely arrive today but depending on traffic, roadworks etc then it can be anytime between 7am and 4pm but I'm sure I have had parcels arrive later. Fingers crossed you get your items. If you have a tracking code try and use the Royal Mail contact us form or call them direct as I believe they have direct contact with the drivers.

    1499948194
    LIL_KNOWN69 [sign in to see picture]
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    • Joined: 9 Oct 2005

    Also in regards to passing off the parcel I would just say it's some clothing or if you have any hobbies just try and use that as a reference haha. I remember when living at home I would watch out the window and run to the door and run back to my room as quick as possible, but to be honest lovehoney are so discreet you can't tell wether it's a simple package from amazon or a 12" dildo 🙈. Hope it all works out okay 👌🏻

    1499949848
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2272
    • Joined: 9 Oct 2014

    Hello 

    Tracked 24 is 1 -2 days as it is not guaranteed for next day. If you really want next day - The best option is special delivery or as you specify a day on that one too. 

    It can occasionally be a day later with Tracked 24. That being said 95% of our orders arrive next day so chances are high for next day :) 

    1499952063
    RosyCheek [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2609
    • Joined: 11 Apr 2016

    All my parcels have arrived with the standard postman deliveries. He comes to mine at 11am usually whilst at my husbands she is there for 7am.

    1499956729
    Saucy Eros [sign in to see picture]
    • Rank: Captain
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    • Joined: 1 Sep 2014

    Thanks for the reassurance all! It arrived just this minute

    1499956786
    NatandTom [sign in to see picture]
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    Saucy Eros wrote:

    Thanks for the reassurance all! It arrived just this minute

    1499956988
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 22 Jul 2015

    Good news, enjoy your purchases xx

    1499957008
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
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    • Joined: 6 Jun 2015

    Sorry, I don't know why it didn't show my reply to your quoted post :/

    Good news about the package! Enjoy

    1499958315
    LIL_KNOWN69 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 720
    • Joined: 9 Oct 2005

    Glad it arrived! Hopefully you managed to hide it all In time 🙈 Have fun!

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