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Soooo when activating the 25% discount for the anniversary of Lovehoney, the free shipping suddenly disappears, asking 20 euros for DHL shipping...
Bug or intended behavior ? Having a discount is useless if I have to pay the discounted amount for shipping.
The discounts codes apply to the products only I am afraid so if you chose to use a code to discount the products and it takes you below the required free spend it will add a postal charge.
Have a chat to Live Chat about or shipping costs to clarify https://www.lovehoney.co.uk/help/contact-us/.
Apologies for the confusion caused with this.
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