• Need help with my account

    1454181315
    mamz [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1806
    • Joined: 4 Jan 2016

    Hey guys,

    Do any of you know how I can change my date of birth on my profile? I want to change it because me and my bf first crated this account together but now i am the only one using it so I wanted to change his date of birth for mine, but it seems like I can't do anything to change it.

    1454182608

    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 4030
    • Joined: 4 Dec 2012

    There is nothing you can do, but live chat might have the power, but somethings telling me it's not possible..!

    1454182819
    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 7446
    • Joined: 2 Feb 2015

    Your best bet is to talk to live chat and see what they can do.

    1454183255
    mamz [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1806
    • Joined: 4 Jan 2016

    And if I can't I guess it's not that bad. What is the purpose of having your birth date written anyways?

    1454183335
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 6211
    • Joined: 6 Jun 2015

    mamz wrote:

    And if I can't I guess it's not that bad. What is the purpose of having your birth date written anyways?

    Birthday discount!

    1454185847

    [suspended user]

    suspended user
    • Rank: Field Marshall
    • Posts: 4030
    • Joined: 4 Dec 2012

    Plus there's a list of bdays on the side panel!

    1454269846
    Lovehoney - Leanne [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2040
    • Joined: 9 Oct 2014

    Hi Mamz 

    Did you get this sorted with Livechat ?

    1454270699
    mamz [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1806
    • Joined: 4 Jan 2016

    Lovehoney - Leanne wrote:

    Hi Mamz

    Did you get this sorted with Livechat ?

    Not yet

    1454271368
    mamz [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1806
    • Joined: 4 Jan 2016

    I just asked about it on live chat and they told me there is nothing neither I or they can do about it,

    1454280902
    Lovehoney - Paige [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1132
    • Joined: 28 Mar 2014

    Hmm that doesn't sound right at all. Can you email help@lovehoney.co.uk for my attention please and i'll look into it straight away

    1454285420
    mamz [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1806
    • Joined: 4 Jan 2016

    Thanks Paige you're amazing!!!

    1454343326
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2063
    • Joined: 30 Nov 2012

    mamz wrote:

    Thanks Paige you're amazing!!!

    All sorted? :) 

    1454345560
    mamz [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1806
    • Joined: 4 Jan 2016

    Lovehoney - Jess wrote:

    mamz wrote:

    Thanks Paige you're amazing!!!

    All sorted? :)

    Yup! everything's fine now!

    1454348291
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2063
    • Joined: 30 Nov 2012

    mamz wrote:

    Lovehoney - Jess wrote:

    mamz wrote:

    Thanks Paige you're amazing!!!

    All sorted? :)

    Yup! everything's fine now!

    Wonderful! :D 

    1454349401
    mamz [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1806
    • Joined: 4 Jan 2016

    I love the Lovehoney staff, you're always very helpfull and dedicated to your clients!

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