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  1. Ordering without an account.

    1451788158
    Luca Drágo [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 1
    • Joined: 3 Jan 2016

    Okay so I'd like to just be sure about this but earlier today (before I had an account) I ordered a few things for me and my partner...
    I payed through PayPal but it redirected me to love honey with an empty basket.
    I checked my email and PayPal but there is no sign of payment. I'm going to wait until tomorrow to see if I receive it as I'm pretty sure it was a technical thing... Should I buy the products again? Or should I just wait.

    1451790883
    bondagegod [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 7805
    • Joined: 2 Feb 2015

    Best thing to do is to contact customer care they should be able to tell you if your order was successful.

    1451807679
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 6507
    • Joined: 6 Jun 2015

    Did you get a confirmation email?

    1451811198
    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2045
    • Joined: 8 Nov 2010

    I would say that if you did not get confirmation email, it may not have gone through.

    Best check with customer service just to be sure, if they can advise what could have gone wrong.

    1451812470
    Vanilla_Kink [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5261
    • Joined: 25 Apr 2013

    If you click contact us at the bottom of the page it will take you to a page where you can click on live chat x

    1451815080
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3376
    • Joined: 22 Jul 2015

    If there is no email or transaction showing on your PayPal I would say it probably hasn't gone through. As others have said do check with customer care to clarify.

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