• "Passed to CC"

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    Skitty [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 631
    • Joined: 8 Jan 2012

    I unfortunately had to write a really negative review on a product I bought recently, and noticed when it got put up on the site it has "PASSED TO CC" at the top. I'm guessing CC is Customer Care, so I was wondering whether to expect an email or something from them about it.

    I feel really quite bad about it because I wrote a relatively negative review about the product, which CC sent a nice email to me about offering a replacement, which then ended up being even worse than the original, so I ended up having to write an even worse review than I had at first!

    Anyone else had their review Passed to CC? Do you get any contact about your review, or is it just put at the top of your review so that other customers know that the issue has been recognised?

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