We Can't Believe What This Customer Sent In With Their Returned Order!
As you probably know, the Lovehoney Returns Policy is pretty legendary. We're happy to go the extra inch by offering you a replacement or refund for 365 days after your purchase, for any reason.
That's right! We're happy to accept your returned items even if they've been opened, worn or used, because if you're not happy, we're not happy.
Customers often send in a note or letter with their returned orders explaining exactly why they want a refund or replacement, which can be hilarious, sad or (if we're honest) border on TMI.
Our returns department recently received a pair of nipple clamps in the post with an enclosed note that may be the best we've ever seen!
See why we were blown away below, and find out more about our award-winning returns policy here.
We found the below cartoon nestled between a pair of returned nipple clamps recently:
Perhaps nipple tassles would have been a better choice?
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