Lovehoney Wins Best Online Retailer at ETO Awards
It's happened again: Lovehoney are delighted to announce that we have been voted Best Online Retailer at the Erotic Trade Only awards!
We attended the fabulous awards at the NEC in Birmingham over the weekend. The prestigious ETO awards recognises excellence in the sex toy and adult industries, and Lovehoney scooped the rather impressive 'Best Online Retailer' award, earning us a pretty shiny trophy!
It's thanks to such a wonderful, loyal customer base and a 47,000 strong community that we have been able to build up a database of 50,000 sex toys reviews - the biggest in the world.
This invaluable source of knowledge makes Lovehoney a great place to learn as well as purchase. So much diversity and many different levels of experience within our community makes us strong! Thank you to each and every one of you for making this such a wonderful place to be.
Lovehoney's co-founder Richard Longhurst said: "Online retailers live or die by their customer service. We are very, very close to our customers."
"We put a lot of work into making sure that everyone who comes to Lovehoney has a great shopping experience. We have a huge community who we interact with every day, and they quickly tell us what we are doing right and what we are doing wrong. We are very close to our customers."
"It is enormously flattering for us when they vote for us in such large numbers at award ceremonies like ETO's. We have doubled our staff numbers to 100 in the last few years. They have all worked incredibly hard and these wonderful awards are fitting recognition for their efforts." (Naaaw!)
He added: "We'd like the thank ETO for the recognition. It is the sex toy industry's Bible and does a great job keeping us all informed about the latest developments."
If this wasn't enough, we're super excited to be up for another award this week! Lovehoney is competing with household names such as House of Fraser, John Lewis and Lakeland for Customer Award at the Internet Retailing Awards on Wednesday (June 26). We are also up for Judges' Award on the same night, and this one relies on you!
Voting closes today at 5pm, so if you have a moment and think we deserve to win, please do register your vote!
Thank you to everyone who voted for us to win, we love you!