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  1. What If It Doesn't Fit?

    Buying sexy underwear and costumes online can be a bit of a risk because you don't have a chance to try anything on before you buy.

    Don't worry! Lovehoney has an easy returns policy so you can shop in complete confidence. If it doesn't fit, just send it back.

    It doesn't matter if you don't like the style or colour, or whether it just didn't feel right when you put it on.

    You can try on your new lingerie, costumes and clothing to see if it fits and feels sexy (but please keep your own undies on!) and if it's not quite right you can send it back for a refund or exchange.

    Just make sure the packaging is still intact and the tags haven't been removed.

    Check out our full 'Happiness Guaranteed' returns policy for more information.

    Need more help?

    You can Contact Customer Care, who will be able to help. You can send an email any time, and telephone or live chat to an experienced advisor 24/7.

    See our Delivery Options | See our Returns Policy

    Comments (2)

    • kathy hearn: July 17, 2010 15:17
      Loved the product. Would it be possible to exchange garment for the next size please?
    • LoveHoney Steve: July 21, 2010 10:47
      Hi Kathy,

      Please drop a line to our super-helpful Customer Services team.


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