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    Buying sexy underwear and costumes online can be a bit of a risk because you don't have a chance to try anything on before you buy.

    Don't worry! Lovehoney has free UK delivery and free 1 year extended returns so you can shop in complete confidence. If it doesn't fit, just send it back.

    It doesn't matter if you don't like style or colour, or whether it just didn't feel right when you put it on. You can try on your new lingerie, costumes and clothing to see if it fits and feels sexy (but please keep your own undies on!). And if you don't like it? Just return it to us, using our UK freepost returns address, for free.

    At Lovehoney, if you're not happy, we're not happy. It really is that simple!


    Need more help?

    You can Contact Customer Care, who will be able to help. You can send an email any time, and telephone or live chat to an experienced advisor from 8am-10pm Monday-Friday and 8am-4pm Saturday.

    See our Delivery Options | See our Returns Policy