• The Most Amazing Returns Policy You Will Ever See

    You can return an item to us for up to 365 days after you bought it.

    You can return anything for any reason - even if you've used it.

    We'll give you a replacement or a full refund, no quibbles.

    Happy days!

    How to return an item from the UK

    1. Free 365-day returns at Lovehoney
    2. Free 365-day returns at Lovehoney
    3. Free 365-day returns at Lovehoney
    4. Free 365-day returns at Lovehoney
    5. 1. Click here to fill in the UK returns form and print a freepost label.

    6. 2. Package your return securely. Include as much original packaging as possible.

    7. 3. Take it to the post office and ask for a certificate of posting.

    8. 4. Your return will be processed and a replacement or a refund will be issued.

    1. Free 365-day returns at Lovehoney
    2. Free 365-day returns at Lovehoney
    3. 1. Fill in the returns form.

    4. 2. Package your return securely. Include as much original packaging as possible.

    5. Free 365-day returns at Lovehoney
    6. Free 365-day returns at Lovehoney
    7. 3. Take it to the post office and ask for a certificate of posting.

    8. 4. Your return will be processed and a replacement or a refund will be issued.

    1. International returns

      Click on your continent flag for full details of how to return an item from outside the UK.

      1. Free 365-day returns at Lovehoney EU
      2. Free 365-day returns at Lovehoney Australia
      3. Free 365 day returns at Lovehoney
      4. Free 365-day returns at Lovehoney
      1. Free 365-day returns at Lovehoney EU
      2. Free 365-day returns at Lovehoney Australia
      3. Free 365 day returns at Lovehoney
      4. Free 365-day returns at Lovehoney
    1. Returning Special Offer items?

      Read our Special Offer Terms & Conditions to find out what happens when you return an item which was purchased as part of a promotion.