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Boring Brown Boxes

Your privacy is of the utmost importance to us and with our discreet packaging you can shop in confidence. With totally plain packaging, the only person getting excited by your delivery is you.

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All orders are sent in plain packaging. There's absolutely no way of telling what's inside the parcel or who the sender is. 

What will it have written on it? 

Royal Mail requires us to have a return address on your parcel. This is shown as .

Your credit or debit card statement will show a charge to .

What your parcel looks like

Here are photographs of how your Lovehoney order is discreetly and securely packaged.

  1. Larger items are despatched in our plain, sturdy custom-made boxes. We have two sizes of boxes to cope with larger toys and board games.

    Our sturdy and totally plain custom-made boxes

  2. Smaller items such as condoms are sent in plain, heavy-duty padded envelopes.

    Our tough and totally plain padded envelopes

Our tough boxes and envelopes are double-wrapped with heavy-duty packing tape.

  1. Boxes are double-sealed with strong packing tape
  2. Envelopes are double-sealed with strong packing tape

There are no markings on the back or side of your parcel. The only markings are your address label on the front, which appears as below, and an Royal Mail Special Delivery or courier sticker depending on the service used.

Your Lovehoney address label, with discreet sender's address