How do I make a complaint?
Our unique dedication to your satisfaction means that you can shop here with total confidence.
If you have a problem with your order, please send a message to our Customer Care department
We will respond to your complaint within 24 hours, usually much sooner.
We aim to resolve all complaints within seven working days.
We will keep you fully informed during the process.
Our Promise details the high level service you can expect from us.
