Lovehoney Customer Comments
Lovehoney is rated "outstanding" in more than 50,000 reviews on the independent customer review site Shopzilla. Shopzilla rate 22 shopping factors including product selection, price, speed of delivery and quality of customer care.
See what other customers have said independently on Shopzilla's Lovehoney Report Card.
We are proud to offer exceptional support to all our customers and have been awarded the Best Customer Service Award 2011 for online retailers at the eCommerce Awards for Excellence. The judges said, "Lovehoney has a clear understanding of customer shopping needs with an accessible and inclusive approach."
It's useful having the video demonstrations. I like that you state the sizes of products and what they are made of (no nasty shocks or disappointments when items arrive).
09 February 2012Absolutely brilliant and even better now I've discovered your mobile phone website!
09 February 2012Easy to use site and excellent delivery.
09 February 2012Best website by far - I recommend it to friends and love the loyalty programme! Lovehoney you are fab! Keep up the good work!
09 February 2012Great website but I'm always annoyed by the number of items per page. It would be nice if you could select how many items are displayed at a time, i.e. display all.
09 February 2012For a first time experimenter like me the site works well. Easy to navigate and the product range is wide for all types of kink. I'll be back again, I'm sure.
09 February 2012I am very pleased with my first order and delivery from Lovehoney, so I am making another purchase.
09 February 2012Easy to use with great, reasonably priced products. 10/10, thank you.
09 February 2012Every item I have ordered has been excellent quality and value for money.
09 February 2012Great selection, prices are fair, very good customer service which makes you want to come back time after time.
09 February 2012Love it.
09 February 2012Great site, always something here for everyone.
09 February 2012Brilliant range, service and super fast dispatch. Happy with our purchases, hence two in a week.
09 February 2012Brilliant website easy to use and an excellent range of products.
09 February 2012Spot on service, great choice of products, prices very good. Thumbs up!
09 February 2012I love Lovehoney, such a great selection and so much variety. Always keep me updated on promotions and special offers. Its great value for money good quality products. Also the site is easy to navigate and its so easy and simple to place an order.
09 February 2012Excellent company. Fast, discreet and good value.
09 February 2012Fantastic choice and excellent service top quality products.
09 February 2012Good website with a nice collection for plus size women, only wish I had more money to spend.
09 February 2012The site is an easy option for you to choose and select your personal items. The items are well packed when they arrive so you have no worries at all when you use a reliable seller like Lovehoney.
09 February 2012
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