How do I cancel an order?

Please contact us as soon as possible.

If you order has not been despatched, we will cancel your order and refund you using the same method you used to pay for your order.

If your order has already been despatched but has not been delivered, please refuse to sign for the parcel when it arrives and it will be returned to us at no cost to you.

If your order has already been delivered, please return it to the address below:

100 Locksbrook Road, Bath, BA1 3EN, UK

We will refund your payment within 30 days of cancellation.