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How to use your Lovehoney account

With a Lovehoney account you can add reviews, join in our discussion forums and even become a product tester.

How do I create an account?

Enter your e-mail address on the Your Account page and click the "Create a new account" button. You need to be aged 16 or over to create an account.

You will immediately be sent an e-mail from customercare@lovehoney.co.uk

Click the link in the e-mail and follow the instructions.

It takes less than 60 seconds to create an account. We never share your details with any other companies.

I've forgotten my password. Help!

Click here to go the password reminder page and enter the e-mail address that you used to create your account.

You will be sent an e-mail with instructions on how to create a new password.

I've forgotten my e-mail address. Help!

If you can’t remember your e-mail address, please send us a message using our feedback form.

Can I change my screen name?

You can't change your screen name, but we can change it for you. Please send us a message using our feedback form - tell us your e-mail address, your current screen name and the new screen name that you would like.

What does "Remember me on this computer" do?

To save you the hassle of typing in your e-mail address every time, you can click the box on the log-in screen and the site will remember who you are.

This will keep you logged in so that you can post messages in the forum.

If you want to change your address or any of your profile details, you will be prompted to enter your password as well.

If you are using a shared computer, you might not want to use this feature.