• Has anyone had a problem with the

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    sephora [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 11
    • Joined: 28 Nov 2006

    The we vibe tanga.

    i bought it in November but have only used it about 3 or 4 times but it won't keep a charge?

    it is always fully uncharged when I go to use it which means a have to wIt to charge it before use which sort of puts you off the mood so to speak but the other thing it it won't keep a charge even whilst in use.

    today I charged it for half an hour tested it and no charge so charged it for another 45 mins tested it and it seemed ok but when I went to use it a got less than 15 mins before it died altogether!

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    sephora [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 11
    • Joined: 28 Nov 2006

    Excuse the post.

    the forum never works well on the iPad

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    ShannonMarlene [sign in to see picture]
    • Rank: General
    • Posts: 889
    • Joined: 14 Dec 2013

    There may be a fault? Try giving Live Chat a shout and see what they recommend

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    sephora [sign in to see picture]
    • Rank: Lieutenant
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    Thanks for the super quick reply!

    do you think they will help though as it was bought in November.

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    myghost [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1540
    • Joined: 30 Dec 2012

    the returns policy is 365 days so worth getting in contact

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    ShannonMarlene [sign in to see picture]
    • Rank: General
    • Posts: 889
    • Joined: 14 Dec 2013

    Yup, you can return for whatever reason for up to a year!
    Regardless, I'm sure they'd help no matter what (:

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    sephora [sign in to see picture]
    • Rank: Lieutenant
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    Thanks guys great to hear.

    il do another test on the charge then il get in touch.

    You've been a great help.

    1400704878
    sephora [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 11
    • Joined: 28 Nov 2006

    Just a quick update

    i spoke to a very professional lady on live chat who within a few minutes told me I could send it back for a replacement.

    all sorted in a phew mins thanks lovehoney!

    and thanks again to the guys and gals who replied.

    1400710963
    Spoonerism [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 343
    • Joined: 16 Jan 2011

    ^ Is this the older model?

    The charger is absolutely rubbish, the light will go off/it disconnects VERY easily, mine does without moving it. You have to keep checking on it and if the light is out (appearing to be fully charged), reconnect it and the light will go back on. I don't think mine has ever been fully charged which is a shame as it's my favourite toy apart from this issue!

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