• Faulty toy

    1394806694
    menyanthe [sign in to see picture]
    • Rank: General
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    • Joined: 5 Feb 2011

    I was just wondering - if I don't want a replacement and don't want to return the toy, should I still report it if it is faulty?

    1394808199
    DavidB1986 [sign in to see picture]
    • Rank: Field Marshall
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    If you want a refund for it, then you should report it, but you will (most likely) have to send it back.

    If you are bothered about neither a refund or replacement - then reporting it as faulty seems pointless xx

    1394808397
    menyanthe [sign in to see picture]
    • Rank: General
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    Well, I thought they might want to report the problem to the manufacturer so that the manufacturer might fix it in future. That's the reason I am asking. No refund/no replacement needed. :)

    1394809401
    DavidB1986 [sign in to see picture]
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    Fair play, yeah I suppose an email won't hurt. X

    1394827366
    MSJ6952 [sign in to see picture]
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    Wont hurt to send them an email just saying that you got a faulty product. Lovehoney are a very good company and if returned within 365 days would replace or refund a faulty product. End of the day its Freepost to send it back and you get a new product or a full refund so its no lose to yourself :)

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