• Promblem with Lelo Wand

    1368523556
    amiss [sign in to see picture]
    • Rank: General
    • Posts: 152
    • Joined: 1 Sep 2012

    Hi

    Can any of you help me please, yesterday my Lelo (large) wand arrived, i was so excited, so i charged it for like it says to do, and when it was fulley charged i turn it on and it started making a really load ratltly & clanky sound like something is losse (under the head in the main body). when i moved the wand arround in diffrent angles it got worse, i had a lttle play but the noise was too off putting, i thought that lux brands are men to be queiter. has anyone else had any trouble???

    1368532216
    x_sexylegs_x [sign in to see picture]
    • Rank: Lieutenant
    • Posts: 9
    • Joined: 11 Sep 2008

    Hi

    Send it back but make sure you send the warranty card back with it and it will be replaced.

    You should have a freepost address label with it.

    1368540059
    amiss [sign in to see picture]
    • Rank: General
    • Posts: 152
    • Joined: 1 Sep 2012

    It didnt have a warranty card in the box?? i have spoken to cc via live chat, and they agree its faulty, so i have sent it back!

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