• had a problem

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    livvie [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 106
    • Joined: 19 Mar 2013

    I'm so happy that live chat is back, i just spoke to someone called Siobhan from LH who was very helpful to me as id had a problem with a sex toy that i had bought and ive never had to send anything back to anyone. LH are sending me out a new dildo and gave me some advice on another sex toy. LH are so helpful :D Im glad i picked this site for getting my sex toys from :D

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    KinkyFuckery [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3572
    • Joined: 10 Jul 2012

    Why would you dare even think about going anywhere else there just fab

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    livvie [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 106
    • Joined: 19 Mar 2013

    i opened about 5 live chat helps in the space of an hour, think i got on their nerves haha :L i take my hat off to Siobhan and kate for last night!

    I have been somewhere else and had a very big problem with them, i wouldnt dream of going anywhere else now though (:

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    Lovehoney - Siobhan [sign in to see picture]
    • Rank: Officer Cadet
    • Posts: 4
    • Joined: 22 Oct 2010

    Thank you so much for your comments, its really apprecaited and no you didn't get our nerves! Live chat is a great way to help our customers, we love using it too.

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    tattooed lotus [sign in to see picture]
    • Rank: Major
    • Posts: 13
    • Joined: 8 May 2012

    I agree the live chat function is amazing.Great for asking questions,seeking reassurance.I have been using LH for quite a few years now and would never even consider going anywhere else for our toys.

    Their service has been exceptional everytime I have used it.

    Love LH!

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    livvie [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 106
    • Joined: 19 Mar 2013

    tattooed lotus wrote:

    I agree the live chat function is amazing.Great for asking questions,seeking reassurance.I have been using LH for quite a few years now and would never even consider going anywhere else for our toys.

    Their service has been exceptional everytime I have used it.

    Love LH!

    Lovehoney - Siobhan wrote:

    Thank you so much for your comments, its really apprecaited and no you didn't get our nerves! Live chat is a great way to help our customers, we love using it too.

    I'm glad i didnt, im useless with technology aswel, the OH was laughing at me.

    I used one other site before i found LH, im glad i found them, theyve been amazing so far, and my bank balance is starting to suffer haha :P

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    tattooed lotus [sign in to see picture]
    • Rank: Major
    • Posts: 13
    • Joined: 8 May 2012

    livvie wrote:

    I'm glad i didnt, im useless with technology aswel, the OH was laughing at me.

    I used one other site before i found LH, im glad i found them, theyve been amazing so far, and my bank balance is starting to suffer haha :P

    LOL I have been placing a substantial order monthly on payday for ages.My SO now expects a LH delivery a few days after payday.

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