• Returning Items

    1352293416
    Butterfly-Wings [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 115
    • Joined: 12 Jan 2010

    I've looked at other threads and can't find the right answer. I want to return some items but I bought them on offer 3 for £10 can someone confirm I need to send all three items back? Also I have 4 items to return however do I need to fill a form out for each item? Any advice would be much appreciated.

    1352293887
    Lovehoney - Alice [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1455
    • Joined: 19 Jul 2010

    Hi Butterfly-Wings - live chat is currently on (right at the top of the site, in the middle). If you use that, you'll get straight through to a member of the Customer Care team, who'll be able to help specifically with your order.

    1352440337
    Ninja [sign in to see picture]
    • Rank: Captain
    • Posts: 39
    • Joined: 28 Sep 2012

    I have nothing but praise for the live chat, good helpful replies each time.

    1352480677
    Butterfly-Wings [sign in to see picture]
    • Rank: Lieutenant Colonel
    • Posts: 115
    • Joined: 12 Jan 2010

    I contacted the live chat and they were extremly helpful. Thank you all for your replies

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