• Cobra Libre Charger Problems?

    1294003321
    WandA [sign in to see picture]
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    Me sad. Cobra Libra doesn't charge for me probably because the charger is fooked.

    No more in stock at the moment so I'm wondering if this is because it's a dodgy batch because Strange Days had the same issue.

    Dunno. The full story is like this.

    Read instructions - said charge first. so did. Charging seemed fine - lights were on, but were off after say 30 mins. Assumed charged. Tried the Cobra & it worked - 100%. Very nice... Similar experience later. All OK, with Cobra.

    Tried PM yesterday & all dead with Cobra. Ah - needs a charge methinks. Put it on charge - lights on, all fine. Left it overnight.

    Checked this AM & all dead. No light. Zilch. Would not charge - not lights on Charger. Cobra breifly ran, for a few secs, then died.

    Have raised a Return and intended to return both Cobra & Charger. Are you just returning the Charger??

    Who to contact, to get final decision??

    Yes, understand what you say. Am about 95% sure its a dead charger - the light on the 'wall plug' is Off.

    When I first got it everything seemed to work. Seems the overnight soaktest has killed the Charger. Infant Mortality.

    Given WandA report, propose to ask LH for their view before posting both Cobra & Charger. Might just wing the Charger back..

    Anyone else had this problem with the Corba or other FF product?

    1294007826
    Strange Days [sign in to see picture]
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    A little more info - I have 'snagged' this with LH Customer Care & will report what they say.

    No Stock applies to the Charger listed on its own - and to all Cobra's except Red (?).

    Am hoping that LH can get me - and WandA - working Chargers somehow, before 10th Jan (when stock is expected).

    But... mine did work rather nicely for a while... twice....

    1294024508
    Pixieking [sign in to see picture]
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    Mmmm, might have to test the charger I got with the Delight. If it's a bad batch at least I have a spare from the cobra.

    1294024663
    WandA [sign in to see picture]
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    Pixieking wrote:

    Mmmm, might have to test the charger I got with the Delight. If it's a bad batch at least I have a spare from the cobra.

    Show off *cough*

    1294025877
    Pixieking [sign in to see picture]
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    I have to show something off. Mine was a bugger and seduced me while it still had standards and charged more for it's services. It's brothers are floozies!

    Unfortunately I have to be a show off again and say my chargers both seem to be fine. I only put the second one on for a couple of mins (the cobra is locked away so it had to be the delight) but it was lighting up and doing it's thing.

    Just an unlucky pair I guess. It's horrible when toys just don't want to work. Luckily, my G-ki has started working fine, but there is that horrible feeling that you're either doing something wrong or you're the one in a million. Hope it gets sorted.

    1294026146
    WandA [sign in to see picture]
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    Well... I guess that's why they were 45 quid.

    1294026287
    Pixieking [sign in to see picture]
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    Muhahahaha.

    *hides*

    1294064572
    Strange Days [sign in to see picture]
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    I have had a good response from LH customer Care (Matt). Resolution of problem is in hand.

    Any similar sufferers should contact LH CC...

    1294066666
    WandA [sign in to see picture]
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    I've just contacted them. But I've had a problem with 3 orders so it probably looks like I'm a fussy sod!

    1294081675
    Cookie Monster [sign in to see picture]
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    You've got me worried about mine now! I've only done the initial charge so far, think i might have to go and try the charger!

    1294081955
    WandA [sign in to see picture]
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    I've contacted the LH team, a new one will be out soon. Tar LH!

    1294082274
    Strange Days [sign in to see picture]
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    LH currently don't have stock of the Chargers, I have been told, by LH CC.

    Expected '.. in the next few days..'. along with more Cobra's...

    1294349596
    Strange Days [sign in to see picture]
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    Good News..! LH CC have emailed today to say they have Chargers & are sending me one...!

    Hooray!! Well done LH!!!

    Will report outcome, once new Charger arrives... Watch this space.....

    1294350204
    WandA [sign in to see picture]
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    Strange Days wrote:

    Good News..! LH CC have emailed today to say they have Chargers & are sending me one...!

    Hooray!! Well done LH!!!

    Will report outcome, once new Charger arrives... Watch this space.....

    No news yet for me. Boo!

    1294350691
    Ecksvie [sign in to see picture]
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    Mine's charged and appears to be working alright. I hope it stays alright, because it's going to be a Valentine's present!

    1294353470
    Strange Days [sign in to see picture]
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    My actual msg says that '..a charger..' was back in stock. So.. just 1 then.... Mine!!!

    Seems odd, but if it works I don't mind.

    1294402873
    Pixieking [sign in to see picture]
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    Maybe someone sent something back and they can re-use the charger?

    1294432641
    Strange Days [sign in to see picture]
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    Got the replacement Charger today - great srevice from LH!! And it works - the Charger that is...

    Cobra remains lifeless, dead,... No lights, nothing. Dead.

    Said dead Cobra - and my original Charger (also dead - checked again - definitely dead..) will be posted back to LH tomorrow.

    1294433034
    Dirty Red Angel [sign in to see picture]
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    Strange Days wrote:

    Got the replacement Charger today - great srevice from LH!! And it works - the Charger that is...

    Cobra remains lifeless, dead,... No lights, nothing. Dead.

    Said dead Cobra - and my original Charger (also dead - checked again - definitely dead..) will be posted back to LH tomorrow.

    Oh no

    1294433326
    WandA [sign in to see picture]
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    Strange Days wrote:

    Got the replacement Charger today - great srevice from LH!! And it works - the Charger that is...

    Cobra remains lifeless, dead,... No lights, nothing. Dead.

    Said dead Cobra - and my original Charger (also dead - checked again - definitely dead..) will be posted back to LH tomorrow.

    Sad for you.

    Spare charger you say SD...

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