• Free Gift Etiquette

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    RosyCheek [sign in to see picture]
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    Hello guys and gals. I just placed an order yesterday, I got an email saying spend xxx get a free xxx. So I did as I was making a secret order for the husband. Now today there is something I NEED to order, totally paying for extra fast delivery too. Is it a bit rude to use the offer again if it doesn't say *limited to one per customer*?

    1479331079
    Sxleksaker [sign in to see picture]
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    No, I think you should go ahead! I think Lovehoney will survive as a company ;)

    1479331177
    lovingnewtoys [sign in to see picture]
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    I wouldn't say so - but is it something you can use two of?

    An offer is an offer, if it's not stated one per person, then just claim it xxxx

    1479331759
    truegrace [sign in to see picture]
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    I would say go for it, can always stick it on the adopt a toy thread if its something you wont use 2 of (or just keep a spare!)
    Gonna place an order shortly but will use the 25% off rather than another offer as would rather have £15 off!

    1479332080
    RosyCheek [sign in to see picture]
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    Oh the 25% off one! I should still have that somewhere I think! I personally wouldn't use 2 but I reckon a friend of mine would!

    1479333370
    truegrace [sign in to see picture]
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    25% off runs out tonight!

    1479337107
    RosyCheek [sign in to see picture]
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    I'm on it. I could kiss you, you magical little creature 😘 £41 including guaranteed friday delivery for sooooooo many things!

    1479337214
    Vanessa8 [sign in to see picture]
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    Yes, no worries using an offer more than once my dear. If it were limited it would state so or expire.

    I ended up ordering twice in the same day last week LOL it happens

    1479337307
    truegrace [sign in to see picture]
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    What did you order rosy?

    1479338169
    Fun Louise [sign in to see picture]
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    Go on Rosy spill the beans, what are your purchases?

    1479339401
    RosyCheek [sign in to see picture]
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    Ok I got...

    The plug that's been on my list for aaaages
    http://www.lovehoney.co.uk/product.cfm?p=29228

    The very first thing I put on my wish list as recommended by the wonderful community
    http://www.lovehoney.co.uk/product.cfm?p=32648

    More wishlist items on mega sale
    http://www.lovehoney.co.uk/product.cfm?p=33371

    http://www.lovehoney.co.uk/product.cfm?p=32658

    http://www.lovehoney.co.uk/product.cfm?p=30989

    This was the big NEED. I'm sure you're all get up of my perfect g-spot vibrator that is close to the Annabelle Knight Oooh and its here!
    http://www.lovehoney.co.uk/product.cfm?p=35523

    Plus the free oil, restraint and blindfold set.

    Utterly amazing I have managed to really clear up the wishlists too!

    1479370992
    Sxleksaker [sign in to see picture]
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    Great order Rosy! 😄 Good value for money!

    1479375298
    Lovehoney - Leanne [sign in to see picture]
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    truegrace wrote:

    I would say go for it, can always stick it on the adopt a toy thread if its something you wont use 2 of (or just keep a spare!)

    Adopt a toy thread has been removed. As we removed twitter exchanges we could no longer keep the thread running 

    1479387091
    Lovehoney - Emkapa [sign in to see picture]
    • Rank: Captain
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    • Joined: 5 Sep 2016

    Hi guys - I work in the promotions team who sets up these emails, and I did double check on your behalf: we're fine with you using a freebie offer twice. Essentially, if you find you can use an offer more than once, go ahead!

    Hope this helps

    1479388448
    bondagegod [sign in to see picture]
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    On the opposite end of the scale if there is a promotion where a free gift is available and you only have one use for the item that comes with your order is it possible to swap for another item if you were putting in two orders rather then ending up with duplicate items?

    1479388617
    Lovehoney - Leanne [sign in to see picture]
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    bondagegod wrote:

    On the opposite end of the scale if there is a promotion where a free gift is available and you only have one use for the item that comes with your order is it possible to swap for another item if you were putting in two orders rather then ending up with duplicate items?

    Sadly we can not swap out the gifts, they are what they are. But we do so many that another may pop up that is more suited.

    Much work goes into selecting the item and a lot of that is based on stock levels too 

    1479388712
    Lovehoney - Leanne [sign in to see picture]
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    If you want to make some suggestions or have some feedback you can do so here heart

    1479389185
    bondagegod [sign in to see picture]
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    Thanks for the reply Leanne. There no offers on at the moment that I have seen where I would have duplicate items. It was just I thought I had after what rosy cheek first asked
    about.

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