• Please help!

    1472077515
    berrypink [sign in to see picture]
    • Rank: Captain
    • Posts: 2
    • Joined: 8 Jan 2014

    Hiya!

    I've got a http://www.lovehoney.co.uk/product.cfm?p=30574 and I've only gone and broken the charger when it was only charging for 10 minutes!

    Can anyone please advise where I can buy a new charger for it?

    Thank you!

    1472077640
    lmh95 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3611
    • Joined: 6 Aug 2014

    Hi there. Get in touch with customer care and they may be able to help you out :)

    1472078180
    berrypink [sign in to see picture]
    • Rank: Captain
    • Posts: 2
    • Joined: 8 Jan 2014

    Honestly don't know why I didn't think of that. Thank you!

    1472078721
    RosyCheek [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1481
    • Joined: 11 Apr 2016

    Customer Care are pretty amazing on here. They'll point you in the right direction.

    1472109076
    NatandTom [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 5740
    • Joined: 6 Jun 2015

    Hope customer care managed to sort something out for you :)

    1472117733
    Lovehoney - Leanne [sign in to see picture]
    • Rank: General
    • Posts: 1298
    • Joined: 9 Oct 2014

    Hey, 

    Oh dear , I am sorry to hear this.

    I will pop over to our warehosue later and chack a few things, I will be in touch...

    1472119794
    Lovehoney - Leanne [sign in to see picture]
    • Rank: General
    • Posts: 1298
    • Joined: 9 Oct 2014

    Sadly we do not have on of these about sad

    I will keep a look out for another to send to you , as we do get batches of these in from time to time.

    So sorry we have not been able to replace the full unit as it is over the 365 day period of return. 

    1472122497
    rochelleNE [sign in to see picture]
    • Rank: Major
    • Posts: 37
    • Joined: 27 Dec 2014

    what does the charger look like does the box or instruction manual have charger info on it? there are tons of gadgets out there which probably have exactly what you are looking for so probably easy to get the charger

    1472124018
    Lovehoney - Leanne [sign in to see picture]
    • Rank: General
    • Posts: 1298
    • Joined: 9 Oct 2014

    I have some most excellent news , located a charger and that will be on it's way to you today! 

    1472129848
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3249
    • Joined: 22 Jul 2015

    Three cheers for Leanne!

    Amazing customer service right there. X

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