• BEWARE Sqweel Go owners with long hair

    1439049709
    myghost [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1463
    • Joined: 30 Dec 2012

    Don't do what i just did

    I stupidly thought it would be a good idea to use my Sqweel Go in the shower what with it being waterproof (something i hadn't done before and wont ever again with waterproof vibrating toys) when i would normally use any toys before hand it wasn't long whilst trying to get in a good position Sqweel Go turned on not paying enough attention it was spining around bent my head down and i managed to get my hair caught up in it after 20 minutes i managed to rescue most of the caught up hair out of it the rest i had to cut off that i can't get out of the Go, so now i have a virtually broke unusable and much loved Sqweel Go

    1439049814
    Lovethekink [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1062
    • Joined: 29 Jun 2012

    Oh no, I hope your head isn't too sore :(

    1439052565
    FlexyBexyXXX [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1073
    • Joined: 11 Feb 2013

    Ah ouch! :S

    1439052705
    Laveila [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2177
    • Joined: 8 Nov 2010

    Oh nooo, I am sorry to hear that

    1439061112
    Subdom27 [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1478
    • Joined: 27 May 2012

    Ouch! I hope you're OK!

    1439061609
    NEvans [sign in to see picture]
    • Rank: General
    • Posts: 589
    • Joined: 2 Nov 2014

    Oh no! I hope you didn't have to cut off too much hair x

    1439062484
    JuicyJ89 [sign in to see picture]
    • Rank: General
    • Posts: 963
    • Joined: 10 Nov 2008

    ouchies! Hope you're ok x

    1439063195
    myghost [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1463
    • Joined: 30 Dec 2012

    I'm fine the sqweel suffered more than i did

    1439066409
    Never know [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1680
    • Joined: 29 Nov 2014

    Uh oh think there will probably be an additional warning on the packaging soon warning to out your hair up!

    1439117232
    Petrichor [sign in to see picture]
    • Rank: Major General
    • Posts: 90
    • Joined: 19 Jun 2014

    I don't know if this would damage it, but if you have any nair or other hair removal cream do you think you could squeeze it in? Then since it's waterproof it *should* be possible to just rinse it out. Might be worth a try if you think it's basically unusable anyway, and it shouldn't damage the toy. (I make no promises and have never tried).

    1439118590
    myghost [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1463
    • Joined: 30 Dec 2012

    Petrichor wrote:

    I don't know if this would damage it, but if you have any nair or other hair removal cream do you think you could squeeze it in? Then since it's waterproof it *should* be possible to just rinse it out. Might be worth a try if you think it's basically unusable anyway, and it shouldn't damage the toy. (I make no promises and have never tried).

    Not sure hair removal cream would work it got caught round the motor I couldn't even tweeze it out after moving the tongue wheel out the way

    1439202524
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2136
    • Joined: 30 Nov 2012

    Hey myghost

    Sorry to hear about your experience - that must have been scary! 

    Have you contacted customer care yet? I've had a peep in your order history and you're still covered by our returns policy, so we'd be more than happy to send you a replacement Sqweel Go :)

    1439203722
    myghost [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1463
    • Joined: 30 Dec 2012

    Not tried customer care yet hadn't realised I'd had it less than a year felt like much longer will do it when I get some spare me later

    1439203816
    Lovethekink [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1062
    • Joined: 29 Jun 2012

    That's fab news myghost that you can get another.

    This is why we love LH customer care :)

    1439205816
    Lovehoney - Jess Wilde [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 2136
    • Joined: 30 Nov 2012

    myghost wrote:

    Not tried customer care yet hadn't realised I'd had it less than a year felt like much longer will do it when I get some spare me later

    Great - I'm glad we'll be able to get this solved for you! 

    I'd be so sad if my little Sqweel Go popped it's clogs! :(

    1439312184
    myghost [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 1463
    • Joined: 30 Dec 2012

    Thanks to live chat replacement on the way, going to do my best to make sure i don't ruin this one too

    1439319020
    Kimberleyking [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 926
    • Joined: 19 Jul 2013

    Oh dear :/

    1439323632
    Couple looking to spice things up [sign in to see picture]
    • Rank: Field Marshall
    • Posts: 3239
    • Joined: 22 Jul 2015

    Thumps up to lovehoney for sending you a replacement

    Post a reply to this thread

    Please sign in to post messages to the forum.